I can't figure out why this hotel is even here - it's (almost) everything you would expect from a modern western hotel, just in the middle of nowhere. Obviously very recently built, inexplicably large for what seems like a pretty out of the way place. The facilities are good, the fittings and room design are very contemporary. I just have no idea who stays here or who thought such a hotel was necessary in Hiruzen.... Also, the room was ridiculously cheap, probably the cheapest accommodation of our whole trip, but still some of the nicest. Anyway, our room was spacious and comfortable. We managed to do some washing in the coin laundry, and there's a free coffee machine in the lounge which was welcome come breakfast time. Speaking of breakfast, the one thing this hotel doesn't really have is meals. You can buy simple stuff like instant noodles during the day, but otherwise you have to sort your own meals out. Thankfully, the staff have a printed list of local eateries and provided good recommendations. There's also a tsuruya across the road if you are feeling lazy. 7-11 is about 2 mins drive away.

Bed and pillow were too soft for my liking. There's also no way to turn off the shower room fan, so in the quiet of night, the sound is quite noticeable. Other than that, nothing to complain about really.

Very new hotel, access to kitchen and extra living space made our stay extra comfortable and complimentary coffee was an unexpected bonus! Very clean, our stay was very comfortable and we had a nice few of a snow covered hill from our room. The reception staff were welcoming and friendly and went above and beyond to provide us with information about things to see in the surrounding area.

Nothing, to dislike, we were very comfortable.

Clean and tidy room, excellent location to nearby sights, professional staff giving good advice on restaurants and supermarkets around. Excellent service on proving bath towels for onsen use. Kitchen and common place are good

Nothing

Very neat hotel, amazing staff, rooms, and everything. It's clearly comunited about food which is good too.

Weight of the blanket, and there is no ability to switch off ventilator in bathroom.

There is a dining area, kitchen facility (oven, microwave) and complementary coffee in the lobby. The room is spacious and the pillows were amazingly comfortable.

No bathtub.

Very nice, comfortable and friendly hotel. A bit lost in the middle of nowhere but welcoming.

… a restaurant ? Having more information about things to do and see in the area would have been useful, starting with recommendations on where (and when!) to have dinner.

practical and really nice rooms, very comfortable beds, everything completely new and clean, cool and modern style, a great coffee machine in the lobby, very friendly staff, really good value for the price - especially if you are happy with a good shower and do not need a bath tub :-)

windows cannot be opened

The common areas and rooms are very spacious and clean. The staff are also courteous and helpful’ we had a great stay at this property!

the hotel is incredibly clean. and best of all, it has got a shoe dryer in the room! very very modern and nice hotel.

none

Everything, I truly enjoyed my stay here.