This was my favourite hotel I stayed at in Japan. The staff were so lovely, kind, helpful and spoke English. The amenities were fantastic. Downstairs there was a free espresso machine with gold leaf you could shake on top. The rooms were a great size for a single room, light and bright with big bathrooms and enough space to open a suitcase. On level 6 there was a room with amenities you could borrow such as curling wands, face steamers and neck massagers. Downstairs they had free bath salts that I used multiple times a day to soak my tired feet. There were cute pyjamas provided, lovely music playing in the foyer and there’s a restaurant downstairs that we didn’t get to but other guests had mentioned it was good. If you’re coming from the JR station, most busses will go to the market which is the closest stop to the hotel and is just one stop away from the station.

Great base to explore the neighbourhood. Bus stops are very close to the hotel but if the weather is nice just walk. The room was a good size for 3.5 people and there were free toiletries. The whole place felt luxurious, unbelievable at that price. Staff were attentive and helpful. They sell the one day loop bus pass at the hotel counter. There is a convenience store on the corner. The Hippo bakery just around the corner has delicious bread for breakfast or snacks.

The weather was rain/hale/snow while we were there. There is an Mza just around the corner with the massive kids indoor play area in there. We discovered it at last on the last morning and it would have been useful to know that earlier!

Everything is Excellent!! My family and I really like this hotel, even there is no onsen but they provided the amenities including onsen powder for guest to pick up and soak in the bath tub, we felt relax so much. The bed and pillows were firm. There were an Ice making machine, a coffee machine. Its location closes to Ohmi-chou Fish Market. So we walked easily and had some fresh seafood for breakfast in reasonable price there. The staffs were very gentle, humble and had service mind. Our rooms were big enough for 2-3 persons, not small rooms. The Paid parking lot is M'za sky parking (Tel 076-260-2093, you can put this tel no. into gps), not far from hotel. We paid for parking fee in hotel rate about 1,100 yen. We could temporarily stop by for loading our lugguages in front of the hotel, after that just drove to park a car at M'za parking.

Nothing

Well-designed room, very helpful and friendly staff. Very clean place, walkable to all main attractions. The room had 2 beds and 2 tatami futon beds so it slept 4 comfortably (2 adults, 13 and 10 year olds), although there was very little room for suitcases. The bathroom was a nice size, with typical separation of toilet room, sink room, shower room. Our daughter loved the free skincare packet.

It was tight for 4 people (very little room for suitcases) but well designed room with everything needed.

The room had a nice size considering how small rooms are in Japan. Enough space to put out stuff in the room. Good size washroom and bedroom. Comfortable beds and nice atmosphere. Very nice lobby and staff. Location pretty good. Very close to the Omicho market and the castle, as well as the train station. Only 15-20 min walk, easy walk. We would repeat this hotel if we come back to Kanazawa

We had to pay extra city taxes when we arrived

We stayed at this hotel for 2 night and it was the best price/quality offer during our 2 weeks travel in Japan. The staff was very friendly and helpful. The room was clean and well equipped. The hotel is well situated: 2 min by foot from Omicho market, 10 min from Kanazawa Castle Park, 15 min from Higashi Chaya District, 12 min from Nagamachi (samurai) district. Definitely this hotel deserves the highest recommendation.

Super confortable beds and pyjama! The room and the bathroom were big compared to other place. Great location near everything. Good Italian restaurant in the hotel.

No staircase if you dont want to take the elevator. The essential oil they put in the room is a little strong if you’re sensitive like me (but good odor, just strong). But goes down after a day or two.

The hotel is located near the bus stop which takes us to Kanazawa Train Station easily to get our early train out to Kyoto with ease. It is also within walking distance to shops for food and things. It is 5 minutes walk to the Omicho Market where we could get fresh and reasonably priced seafood. It is possible to walk to the train station without luggage. The room is generally clean and the beds are really comfortable.

The hotel has a central location about a 15-minute walk from the train station and right across from Omi-cho market. There is a grocery store about 10-15 minutes away. The room wasn't big but it met our needs and was clean and comfortable. The staff were friendly and accommodating.

No real criticism. The lobby and elevator smelled a bit of smoke, which bothered my young daughter, but our floor and room did not.

Very nice staff, great breakfast for fair price (1700 ¥ per person), excellent location (15 mins by foot from the main station).

This has nothing to to with the hotel, but nearby restaurants are mainly closed from 15h to 18h, which was unexpected and therefore it took us some time to find something to eat. But this seems to be the situation in whole Kanazawa. If you know this beforehand, you can organise.