The location of the hotel is wonderful ! it is nearby everything from restaurant, sightseeing, shopping and JR train or bus stop. The facilities of the hotel is simple yet VERY WELL ORGANIZED !!! the hotel is VERY CLEAN and staff are helpful. We travel in a group of 7 people and booked 7 rooms for 7 nights. Hotel staff is very kind and arrange us all on the SAME FLOOR. it is very convenience for us to mingle around. The sound proof ability between room is FANTASIC ! though we laugh in room, my neighbour in the next door hear nothing.

There is NO VIEW from the window as all our rooms are facing to wall. It is a little unexpected. The mattress is rather soft. It took me a couple days to get used to it. Afterall it is a OK bed. The default bedding set up only come with one pillow for each bed. I asked for extra pillows at the front desk. The same room type of double room comes in 2 different room layout / set up. The square room offers better space to open big luggage, while the rectangle room offers literally no space for any movement.

This was my second time staying at this hotel, and it looks like they made some updates to the check-in system which is now done through a kiosk, and the addition of lockers to store your luggage after check-out. I love how comfortable the bed is! The pillow is on the firm side, but not enough to be uncomfortable. The bathroom and everything in the room was very clean. The coin laundry worked well. The staff were always kind and helpful. The location can't be beat, it's so close to Hakata station which makes getting to and from the airport so convenient. It's also easy to walk to the next station over. There's a 7-11 nearby as well.

This isn't a complaint because I've had such an outstanding experience at this hotel, but it would be nice if the TVs were equipped with Google TV or YouTube like some of the other hotels I stayed at in Japan.

Cleanliness, location

The receptionists were a female and a male (not too old, tall and slender, unfortunately I can't remember their names) who were willing to help. The others were sullen and had harsh voices. There is no dryer. There are only a few washing machines with built-in dryers. No matter how much you dry them, they don't dry. If the person who washed before us doesn't come to take the clothes out on time, we have to wait another hour for the machine to unlock. This wastes the time of the next person who will wash. The hotel should solve this problem.

- Rooms are rather small (which is standard in large Japanese cities), but comfortable and well organized. - Rooms and hotel are super clean - Personnel is nice, friendly and try to answer all requests positively. I had to modify my stay due to pro constraints, and the front office managed tjis very efficiently directly with booking. - Location is mins walking from Hakat train / subway station

Breakfast is proposed in the restaurant at ground floor. Not so much variation: asian (fish) or non-asian (egg and sausages) breakfast. After a week, you know them both by heart...

It was very close to Hakata station, which was really important. Everything was well-managed and clean. The laundry machine was helpful and was available whenever I needed it. The restaurant on the 1st floor was quite good, providing local food at reasonable prices. I had a lunch, and a beer with some finger food. Highly recommended. And the staff was always kind and available for help anytime.

Nothing. The room was a bit small, but that's normal for any Japanese city of this size. Actually, it was a bit bigger than usual Japanese business hotels. Quite satisfied overall.

Very conveniently located, just a few minutes walk from Hakata station, which is a stop on the shinkansen and can also be very easily reached from the airport. Hotel is very clean and fairly new, and it was quiet. Although breakfast is a set meal and not a buffet at the moment due to the pandemic, the selection and quality was nice, including some local Fukuoka specialties.

Although it's very close to the station, it's slightly hard to find. The streets get pretty quiet once you get even a block from the station, and it was quiet dark in the surrounding area at night. There are only two elevators, which both stop at the 2nd floor lobby by default, so coming and going from your room can be a little slow. The room was not very spacious-- although it's a very nice, clean business hotel, it's still a business hotel.

The room is decently sized for one person. It also has a bathtub. Cleanliness. The staff at the front were very polite. The location is amazing (a few minutes from Hakata station, conbini, restaurants).

My room was in front of the elevator, so I could hear people coming and going. Some of them were loud. A woman woke me up knocking on my door at 6 AM and telling me to shut up. I assume she couldn't sleep well because of some other guests, but in turn she disturbed me.

Great location (close to Hakata Station), very clean and the room was a bit larger than other hotels at this price range. Check-in and checkout was very simple, all done through a machine (with multiple languages supported). Reception is actually on the 2nd floor (never seen that before). The hotel also had a restaurant/bar attached to it which seemed busy during the evening but I did not go into it.

The pillow was uncomfortable (as is usually the case in Japan)

After a long flight and resulting jet lag, we were so glad to stay in this very comfortable, spacious (Twin Room) and clean hotel at a reasonable price compared to hotels closer to the station. But walking a few minutes more will save you money and get you a more spacious room here. We asked for a high floor and our request was granted.

Breakfast was very generous and good, freshly prepared with a lovely staff, but the main offering of a mackerel daily doesn't change, so it gets tiresome after a couple of days. You do need to like walking to get to the station or other attractions, but we didn't mind, especially since Fukuoka was one of the most polite and pedestrian friendly bigger city we've ever had the pleasure to visit.

The location is superb and it's a 5 min walk from the Hakata station. It's also another 10 min walk to the Canal City shopping centre and has great restaurants nearby. The gyoza restaurant is always bustling and tasted real good. The rooms are small but it's the normal size of a Japanese business hotel. Amentities are updated and facilities are clean. Suitable for those looking for fuss free business hotel.

Nil