I had a wonderful seven-night stay in Fukuoka. ☺ The hotel location is fantastic, on a quieter road near Tenjin and Nakasu's food and entertainment districts. It's also well connected via the subway and Nishitetsu trains. Check-in and check-out were smooth, and they offer free luggage storage for both. Everything was kept very clean, and the staff were always polite and helpful. The coin laundry and microwave area were convenient as well. I visited over the new year period, so there was oshiruko served at the front desk. A special shout-out goes to the staff member who helped me make phone calls in Japanese to find my wallet on the night of 2nd Jan. I'd like to thank him here for his effort and patience throughout my distress. Thank you so much!

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This hotel exceeded my expectations. I booked the twin room and it was so spacious and had a balcony with a view of the park. The staff at the front desk were very helpful and the lobby had skincare amenities and different brands of shampoo & conditioner that you can choose from. The room had shampoo and conditioner as well. From the exterior, the hotel may look dated, but the rooms look like they were recently renovated. The bathrooms are like new! The location of the hotel was within walking distance 5 minutes to Tenjin Minami or Tenjin Station, Daimaru & Mitsukoshi department stores and about a 10 minute walk to Canal City. There are numerous restaurants and convenience stores within walking distance as well. Would definitely stay here again!

No complaints!

We had a wonderful stay in November at the Grandolce. The room with 2 twin beds was the most spacious room we have ever had in Japan. We were lucky to get the room with a balcony that overlooked the park and a wonderful view. Definitely request such a room if available. If you go in November and into the holidays you will enjoy the Christmas markets and lights as we did. The beds were very comfortable. We did use the coin laundry. The machines were more efficient than others we used in Japan as the washer and dryer were two separate units as opposed to one. The location is very convenient. Within walking distance to many restaurants, shopping, the yatai (food stalls), and metro stop. We paid extra for the buffet breakfast which was well worth it. A bonus is the free coffee/tea in the lobby which uses freshly ground coffee beans. All the staff at the front desk were helpful especially Chris. We would definitely return.

Nothing

Great location in Hakata, close to the canal, party, shopping and food areas. But still very calm and private. Nice view of a park outside the room. Spacious rooms with a small table and two chairs too. Rooftop balcony which was great to chill at. Very helpfull staff who even filled out my Takkyubin form for me, very helpful with everything we needed. Good facilites at the hotel too.

Balcony was a bit smaller than expected and the aircon outside unit is located there too, so that maked it a bit extra hot to sit there. But not a dealbreaker. Toilets on rooftop balcony was closed, but might be because it was "out of season" Aircon was a bit tricky to "figure out" with a big room and thick douvets, but we figured out the optimal settings the first day.

The location was perfect, its located in a good place where there's lots to do around the area. Each day I went in a different direction from the hotel and discovered some cool places. The service here was Fantastic! I even got a massage here and it was nice. The room was smaller than I was expecting but it was sufficient and just something I had to get acquainted with. The employees were accommodating and friendly. I didn't know much Japanese but I was learning and I used a translator sometimes anyway they answered many of my questions and were very kind. If I ever come back to Fukuoka I'll definitely be staying here again.

I honestly can't think of something that I didn't like here.

Very nice building in a great location, nearby several parks amidst the canal district. Looked dated on the outside but the interior is very nicely decorated and modern. I was able to leave my bags as I arrived before the check-in time. The staff were very friendly and accommodating with my limited language knowledge. The air conditioning had already been running in the room when I arrived, which was appreciated as it was hot and humid. The noise insulation was very good for overnight, even with planes flying nearby, and the bed was very comfortable. Free tea and coffee for guests in the lobby, with seating and a fish tank to appreciate, with lots of visitor information. Rooftop terrace!

Great location. I went during Christmas and it was 30 seconds away from the Christmas market. I got to see the Christmas lights every night I got back to the hotel. The receptionist is super sweet! She helped me call and make a reservation for a restaurant. Will definitely go back. They have amenities at the lobby and they have honey shampoo!!! The provide you with a little cup with lid and you can pick which product you want to use.

Nothing. It was such a joy staying there.

Great location within an easy 5 minute walk to Tenjin and Tenjinminami stations, Daimaru & Mitsukoshi department stores and Canal City. The flagship Ichiran restaurant is nearby. The staff at the reception desk are so kind and helpful. Housekeeping is great too! Even if you don’t request housekeeping services for the day, they will place a tote bag filled with clean towels, nightwear, bottles of water, tea and slippers and place it by your door.

No complaints!

Quiet location but equally easily access to shopping areas and the famous evening food stalls along the river. 10 minutes walk to the nearest subway station, of which link directly to the airport. The room has a balcony facing the park gives a spectacular view. The roof top terrace design is very good. Helpful and friendly stall. Green policy is a plus. The self-help coffee is exemplary for starting a day .

Not significant.

Great location and hotel view outlook (river canal and park area, gorgeous during cherry blossom season which we were staying at). Lots of amenities in room or at the lobby, completely free drink station at lobby and reception friendly. Close distance to restaurant and bars.

How small the room was, cramped with two people to keep inside - We have been to a couple of other Japanese hotels and know that space is often limited for rooms, but this room was very small, making one person have to crawl over to the other side of the bed, not much in room storage. Bathroom felt also cramped, but the bathroom amenities were nice to have.