The hotel is lovely and private, a quiet retreat just up the hill from the shops and restaurants. The grand entrance is stunning. Breakfast was fantastic as was the staff. The only reason we wouldn't rate the property higher is that it did not have a fitness center, and none were close by. For those driving to the property also be prepared that the only route is directly through the crowd, so it can take 10-15 min just to go a few hundred feet depending on the time of day you drive. All in all though, we had a lovely stay at this beautiful hotel.

A fitness center on the property would be beneficial to guests.

Service was impeccable (front, dining, porter, everyone!). The rooms were very beautiful and the garden was mesmerizing. Breakfast offered great selection of everything. Location is perfect in the more quiet side of the town at the waterfront. Unfortunately the weather was not on our side during our stay so we weren't able to enjoy the best view of the lake. But despite that, we had a great stay!

The rooms aren't very sound proof but other than that everything was great. Just a small heads up for those driving to the hotel though -- the city center is very crowded and the road is narrow for people and vehicles to share. Just be careful and patient :)

A stunning hotel set within the most well-kept grounds and perfect location. The bar is such an incredible backdrop with great service from everyone. The freshly made pizzas were delicious, the rooms were great with amazing views across the lake. The croissants at breakfast were little works of art.

Honestly there is so little to fault but the Wifi was slow and inconsistent, we had to keep putting in new codes that expired and network coverage wasn't great so relied heavily on it.

Beautiful hotel - excellent breakfast

advanced notice that you need to tell your taxi driver to drive through the town. We were dropped off a km away at the electric gates to the town - luggage and all - disaster. This was compounded by another big problem at the hotel. 52 rooms and only 1 telephone line for all calls - reservations, concierge - And its the same line if you call internally or if you’re calling from outside of the hotel as we were when we were dropped off with a km to go to the hotel with our luggage.

From when you pull up at the grand gates and go down the long drive you know this place is going to be something special and boy is it. Very glam, super staff and great food and drink, what more could one ask for ! Breakfast was really nice loads of tasty stuff, from exquisite pastries to bacon and eggs with even a salad bar if that’s your thing. Booked a taxi back to the airport from the hotel which took about 35 mins at 930 am on a Saturday morning. I’d allow a bit longer in peak season. The cost through the hotel was 100 euros so not the cheapest option but certainly very easy. If your booking this hotel you will already know it’s not cheap but in my opinion was a lovely treat and nothing disappointed. Will definitely visit again in the future, good fortune allowing. A 3 to 5 minute walk to the old town with loads of eateries to go to should you prefer to dining at the hotel. Had a few lovely meals especially at Maria Callas which is very close. Avoid Valantinas pizzeria as we thought it was poor. Ruins of a Roman villa nearby which are worth a look around but don’t expect to see any mosaics as it’s mostly old foundations and walls. That said the attached museum had a few nice items in. Hope the review helps we loved it and hope you do too.

Could be a little noisy from the rooms above as it’s hard floors. Not a massive issue but imagine it could be annoying if you had someone above who wasn’t considerate. Taxi driver complained about dropping us off due to it being difficult for them to navigate the old town with pedestrians but that’s taxi drivers for you !

Excellent location, staff and private garden of hotel.

The wifi could be better during my visit it was inconsistent

This hotel is a real bucket list experience. If you wanted a no expense spared wedding then this is the venue for you. Every aspect of the building is beautiful, and the grounds are fabulous. It's a stroll into Sirmione and also to the Roman ruins. The staff are so friendly and helpful, they make you feel relaxed and special at the same time. The room was lovely with a small terrace and a view across the southern part of Lake Garda.

Just the Wifi I'm afraid. We had login details but on the 2nd floor it refused to connect. We could take things to the lobby to connect but as soon as we went back to the room we had no connection. If you need to work online, it's going to be tough here.

This hotel was flawless and possibly the best hotel experience we have enjoyed as a family in Europe if not further afield. It would be impossible to find fault - the grounds, pool and private pier were immaculate, the staff exceptional , food sensational and the hotel boasted a unique vibe that made you feel you were staying in tour own idyllic summer residence as opposed to merely a hotel guest. Unreservedly worth the money.

Absolutely nothing apart from having to leave! The bath and shower were slightly temperamental but of no consequence to our overall enjoyment.

Everything. An amazing place. Excellent food across the bar menu, fine dining and lake side grill. The staff were generally fantastic. We’ll definitely come back for a third time. Amazing grounds, and even though it was fully booked it never felt crowded. 5 hectares is a lot of space chill in. Excellent secure parking - and there were quite a few high end sports cars parked up.

The WiFi wasn’t great (minor point)! Some of the reception team seemed to have an air of indifference, which was both a shame and unnecessary.

The view was the among best I have ever had and I have visited over 70 countries and have overlooked geysers and active volcanos - the room was top floor in the center facing the rear of the hotel rm 320. Breakfast was very good with many excellent choices - omelets , eggs benedict, wonderful cheeses and the pastries were probably from a French pastry chef , the fruit was superb and even the very varied ( carrot orange, peach, banana and blueberry ) bottled juices were very special. The majority of the staff (95 % ) was unmatched. The beds , shower and amenities were all very good. It was also close to the town and its ferries - 10 minutes for 75 year old who IS not a speed walker. The terrace was large and had a table and chairs and two separate lounge chairs. It was an easy walk to many great restaurants on the water with fine views and wonderful food.

There was essentially no soundproofing. The next room had a young woman who liked her music loud and pulsating and warbled along with it - fortunately it was mostly in the mid-morning and the afternoon ( but it occurred on 2 of our 6 days and it was moderate on another ) and usually lasted less than 2 hours. There was a wedding on the premises while we were there and the revelers awakened us twice - one time at 11:30 PM and another at 4:30AM (the same night). I spoke to the concierge once and he did not seem interested in doing anything proactively . After paying 950 euros a night for 6 nights , I asked for a planned late (1.5 hour ) checkout -I was told it would only be possible to approve that at the last minute ( same concierge ) .