Location and breakfast are great, room is spacious, modern and nice ... but Italian finishing so not all perfect like bathroom and toilet doors, faucet, ... are substandard in quality (not closing well) but very good in appearance

We had asked for a quiet room and were given a very nice last level upgrade room but with the big vent engine vibrating and making permanent noise, when we simply asked to change for something quieter, reception was polite but we had the impression to be the one annoying and demanding beyond expectation telling us it's a not a 5 stars comfort you should expect for this price ... all other staff have been very nice for rest of the stay.

It has what I was usually like on breakfast. Eggs, salad, ham, cheese and exceptional croissants! The atmosphere was also very nice and cosy. Privacy and silent atmosphere with very fast service. Our cappuccino prepared in less than two minutes every day. We strongly suggest to the customers to use reception desk to arrange a taxi whenever they needed. Much faster and cheaper than other sources. Many thanks to Eleonora and Omema from the front desk. So polite and efficient!

The only small minor issue was the orange juice but this doesn't change my whole perspective of the breakfast.

We really enjoyed our stay at this Hotel. It is located right in the heart of Milan and within 300 meters of the Cathedral. The room was very comfortable with all the amenities that we needed. Breakfast was very good with a great selection to choose from, backed up by good staff. Really good central Hotel.

Very beautiful and the receptionist is nice

disturbance

Newly renovated, nice size room, comfy bed. Great central location. Reception staff were proactive and very helpful. Housekeeping were excellent.

The bathrooms (while beautiful and aesthetic) have little privacy from the room. Not a problem for singles/couples but something to be aware of when booking. The tram line nearby shakes the building as the trams go past. If you’re a light sleeper, it may not be ideal. Breakfast was fine but the same every day. Probably not worth the price but overall it was a good stay.

The location was perfect for all the sites we wanted to see. The breakfast was outstanding and delicious. It was a great experience.

Unfortunately our toilet leaked so we had to change rooms after first night. Then on leaving day the elevator didn’t work. We were on floor 5 so bringing down large suitcases with over 60 steps was not fun or easy. We did finally have a staff person bring them down after I brought it down to floor 2. Also scheduled a taxi for a flat fee of 120 euros with the hotel. But when we got to airport he charged 130 euros.

The location was absolutely phenomenal, it was less than a 2 minute walk to Milano Duomo. The staff were super friendly and gave us multiple recommendations about what to eat and explore in Milano. The staff were extremely friendly, checking in on us via WhatsApp and even let us know when there were strikes on public transport and helped us arrange another form of transportation to our next destination. We also opted for breakfast included and was so worth it! It’s on top of a popular restaurant that serves delicious coffee and food! We can’t recommend this place more!

Perfect location! Close to everything, great shopping. We were worried about noise from the tram, but really it was no bother. more of a low rumble every now and then, honestly better than our home (in a “quiet” neighborhood). beautiful and clean bath and shower, wonderful breakfast, reasonably priced minibar (they didn’t even charge us for water we took), attentive and helpful staff, always happy to help.

nothing really, it was great

The location is perfect Room is perfect The staff is perfect Breakfast is perfect

Pillows were terrible

Great location-central to everything, easy to get anywhere we needed to go. Hotel went above and beyond to put out special decorations in our room for our anniversary. Breakfast included was great. Rooms were small but we knew that going in given the location and the boutique hotel, rooms were decorated well and very clean. The hotel and stay experience felt like very good value for our money.

Hotel warned us that the central location means they are near a train/trolley line, but they included ear plugs and I honestly didn't hear anything and was able to sleep well.