Staff was incredibly helpful and kind. We visited Cassino to see the WW2 memorial and monte cassino, but the heatwave made us regret travelling up the mountain by bus/and walking so the incredibly fantastic ladies in the reception helped us with renting a car. They called and dealt with the car dealers for us as we don’t speak Italian and made our visit a very special experience. We had dinner in the hotel and had a heavenly meal, the wine was to die for and we were blown away by the mozzarella starter. Service was excellent and the hotel was clean and even if it’s an old interior it was well looked after. Shows they take pride in the service they provide Thank you for making our visit magical

Room had, ngl, not the best mattress. But we slept good and due to the incredible lovely ladies working there me and my partner would definitely recommend visiting.

They offered me an upper level standard room, very confortable and clean. The recepctionist attende me was nice and welcomed me and so nicely. The relaxing outside garden ,lovley to hav eyour last drink or sigarette in the summer time night,

The location is not the best , it is is just in the outskisrts of Cassino town., along a large and unsettled motorway., however is esasy to reach . This 5 stars hotel is a huge 80's yearrs staylish 80's building, with a lovely relaxing green garden sorrunding it. The hotel is a big confortable building , beat dusty and not well kept, some interiors designs such as pipes, llights, and carpets are missing.

The staff were exceptionally friendly and helpful. We were a group of 8 staying 3 nights and nothing was too much trouble. One of our group left some items by mistake and it was forwarded on by the staff in a timely manner. We had a meal in the restaurant and it was excellent. Breakfast was more than adequate to set us up for days of touring. The rooms were basic but comfortable and clean. The location is slightly out of town but there are a few good eateries within easy walking distance. It is close to the Monastery and other tourist areas.

Nothing.

good location for mway and visiting abbey and war graves. staff very friendly. 30min walk to town so dined in for convenience. good parking for motorbikes.

dinner was a bit hectic due to coaches of people. overall staff coped well if it took longer to serve us.

Hotel staff were all very friendly , hotel is in a ideal position for visiting MonteCassino and the War Cemetery nearby - lot of choice at breakfast ,plenty of parking and easy access to the Rome to Naples motorway

We would have liked to stay longer - we will come back again

Extremely kind and helpful staff. Very good value for money.

It's not necessarily something I didn't like. It is obvious that the hotel has seen better times, and a renovation would not hurt. However, I think it is excellent value for money

Fantastic Staff. Friendly and Extremely accommodating. Prepared in all aspects that the guest may expect

Place needs some refurbishing as it is somewhat outdated. Especially the bathrooms.

nice staff, roomy communal areas and parking out front. nice views from our room at the rear of the property.

exterior in need of a little care and attention to the building fabric.

The staff were welcoming and extremely friendly, they spoke really good English, which was awesome as we speak no Italian. The restaurant was excellent and we enjoyed 2 really good evening meals. Breakfast had a great selection too. We were travelling by bicycle and they made sure there was a safe place to store our bikes. The hotel was in a great place to cycle up to the monastery and visit all the local sites.

Nothing

Rooms are clean, beds are comfy, nice to rest and have a good sleep

Hotel is outdated, so keep that in mind so it meet my expectation