Good room service, good food, very co-operative staff.

No lift and no car parking , difficult for senior citizens to reach the hotel with steep climb.

It’s located very close to Mall Road. Walkable distance. The breakfast was very good. Value for money. One of the people sitting at the reception ( I wish I knew his name) was really nice, very accommodating. He himself got breakfast made for us early the next day since we had to leave early. He always had a smile on his face. The other receptionist wasn’t at all helpful.

The second night of our stay, there was constant furniture dragging noise from the floor above ours throughout the night. Loud music playing all throughout the night. It was very disturbing. We couldn’t sleep at all.

Everything from the moment we checked in. The staff was very polite and friendly. Helped us with the luggage, explained everything about the room, and treated us well. The room, balcony, view and bathroom was top class. The food was good. We got a delicious breakfast in the morning and they assisted me in getting a taxi to the HRTC Bus stand and the taxi rate was reasonable. I would love to come again. Keep up the good work. ❤️🙂🙏🏾

I tried to call the hotel on the way, but the call was getting redirected to the computer. The hotel provided a chat bot which was awfully inaccurate. I was a little worried about the confirmation of the stay because I have paid 60 percent of the room rent in advance as asked by the Treebo via email.

Pointers 1) the location of the hotel and view from the window is mesmerising. It is at a walking distance from shimla railway station as well as mall road. The view of the valley never stops from giving you a feeling of awe. 2) safety and security: the hotel's location and work culture or staff provides a secure and safe environment to the tourist. I went with my wife and it is a family hotel. Moreover the owner who has many other business ventures in the region stays within the hotel premises. They don't allow ruckus material or people who are drunk and ruin the atmosphere. 3) the food is like home at a reasonable price. I had no problem with the food. It was cooked well, digested well. They use good oil. Moreover, the hotel is near the local Street food stalls. On the top they allow outside food inside so that we can eat something we like in our room as well. Never missed the breakfast to have a good start of the day. 4) the room was the same as shown on the site. Clean mattress, comfy bed, television, water jug with persistent filling by water from aquagard, water kettle to warm water, make a cup of tea, coffee etc. The bathroom had a hair drier, multiple mirrors and clean space. They also provide clean towels and room service when said or asked for. I have a very sensitive skin and usually i return with one problem or other because of lack of cleaniness in hotel, here, i did not face any such issue. 5) the room has room temperature setter as well so that you don't get bad cold by the Shimla's weather. 6) location: one added factor about loaction- this hotel with all these at good price is near to the administrative zone, legislative zone and commercial zone of shilma. If you want to get on mall road, it is best choice. If you want to visit legislative assembly of Himachal Pradesh, or Kennedy house or want to move towards Chadwick Falls just go right.

One thing that can improve is regarding towels, however even that was fine for me. But, the hotel can improve the terrace view and set up, that will add more charm. Nevertheless I enjoyed the terrace as well. So, even this is better than others.

Location of hotel is good. Near to Railway Station and near to Mall Road. I stayed in family suit and it was awesome. My son liked the bed a lot, which was actually a bunk bed. View from all rooms is a natural scenery. Staff was good and well behaving.

Against the tariff which I paid, it is missing this thing. Breakfast have 3-4 options, but it should be a buffet. Not even a single time we got hot food. Due to shimla weather, it got cold within minutes. Tourists are going to Shimla and paying a good tariff to hotels, and same is here. But, they are still charging separate for heaters, which should be standard in hotel room package.

Breakfast had very little choices. Could have been much better for all and for Deluxe rooms, in particular.

In the chilling climate, the tea was always served either in Glass or steel pot. It should always be served in Thermos Flask.

Definitely the price i will have to talk about it bcoz even though there were properties who were offering the same price as treebo but i felt this is the best place to stay

In their standard room atleast there should be a fan or AC plss that’s required

The hotel was very clean. Our room, the honeymoon suite was perfect for our family of 3, the layout was brilliant. The room was well equipped and lots of storage.The view from our room was spectacular. The food delicious.

Sometimes could be noisy with car horns and dogs barking.

The room and bathroom were very clean and hygienic. The bedsheet was clean as well. All the facilities mentioned were available. Our stay was very comfortable.

The room didn't even have a fan. The hotel didn't provide towels, toothbrush or toothpaste.

Mainly, if you want to judge any hotel check for the washroom, if it's clean, then great. This hotel is great in terms of location, cleanliness, and food they serve.

The only drawback is that you need to walk on steep road to reach this hotel.