Everything about the hotel was 10/10, such as location, quality and cleanliness of room, check in and check out procedures etc.

The only thing I wasn't so happy with was that the check in staff said my room number out loud to me. While it's not a huge concern of mine I think the staff should be more respectful of privacy and security and not saying the number out loud in case someone over hears.

I had one of the Privilege Rooms, having water and coffee machine in the room. The room was spacious, clean and quiet. I had the entrance to the Breakfast area just in front of my door.

No iron for clothes in the room. Since this is a 4* Hotel, Iron for clothes should be in each room. I asked to provide me one and they refused. I went to a special room to have an iron. I was a bit disappointed by the fact that my mini bar fridge was empty. Maybe was a mistake, but still, a bit odd.

Location and Breakfast.

Hotel should install some sort of AC, fan or some sort of an air flow control system other than the Heating System. We stayed in the hotel while the weather was cold and rainy at some nights but the AC only works as a heater during these times. We were sweating and our baby had terrible sleeping. Out of the three nights or so we had a one night of good sleep because it was actually windy outside so we opened the window and ofcourse no heater otherwise it would be very uncomfortable.

The strengths of the hotel were mainly its position, very easy to get from the airport, and close to the main point of interests of the city. The room was really confortable and noisy-free. Good value for money!

Everything was ok, probably in a superior room bathrobe and slippers would be a plus! The room was small but good for short a staying in budapest.

Very nice design hotel. Perfect location right in the downtown. The room was perfectly utilized despite not big size - however nothing was missing. AC was running well and was quite silent. The bed was very spacious with very comfortable mattress. Excellent breakfast!

A bit higher price . No more complaints!

Great location, right next to all public transport and airport bus stop. Clean.

Bathroom could be a bit bigger. Shower pipe was dripping. Maybe it's just luck, but most hotels I've stayed in let me check in a bit earlier for free. Here we had to wait until 3pm; however, they did have a free luggage room.

Great location on the edge on the city centre so its busy but not hectic, lots to do and see, public transport right on the doorstep give you access to the city at a great price, river is a 10min walk from the hotel. Staff were nice and friendly and spoke good english, rooms were cleaned everyday and we got fresh towels daily. Aircon in the room was a bonus. Definitely coming back as a week wasn't long enough to see and taste everything.

Nothing bad to say.

Excellent location, view from the room was just gorgeous facing the national museum, clean room, great breakfast!

The receptionists were slow and they could have been more friendly/smiley. All the rest was good!

The hotel is gorgeous. Great buffet options. The staff was very friendly. The room had great views.

The room was not that clean. Soap was missing from the shower, after reporting it to the front desk, it was promptly replaced. They didn't clean neither the mugs nor the spoons after the first night.

The hotel was in a central location, right next to a bus, metro as well as tram station, and the national museum was also opposite it. We were upgraded to a privileged room free of charge, and complimentary snacks and drinks were given at the excellent Winestone restaurant attached to the hotel. This will definitely be our first choice of hotels during our next trip to Budapest!