It was such a fabulous place. A few pools meant that guests weren’t squashed and we always managed to get a sun bed that was directly in sunshine all day! Staff were really friendly and accommodating, too. The spa was also amazing and I had a great massage there. Food within the hotel is brilliant, but it’s also only a five minute walk from the main strip of bars and restaurants. Just over the road from the front door is a cliff edge with the most beautiful view of the sea (particularly the sun set at night). I can’t recommend this place enough and I’ll definitely be back one day!

Very friendly and helpful staff and Maria, the concierge, was brilliant with recommendations for local restaurants and tours. Beautiful, spotlessly clean pools. Big, bright and airy room and balcony, cleaned daily. Excellent bar food and room service. I understood there was a la carte restaurant in the evenings, but this wasn't available when I asked.

Hotel was closing for the winter on the day I left and there were no facilities available after breakfast other than luggage room and showers. It would have been nice to have had sun loungers and pool available at least until early afternoon. Room was too bright at night with exit light over door and another light, but this issue was resolved as soon as I raised it with reception staff.

Close to Fira by foot. The villas are very confortable with a beautiful view on the caldeira and the sunset

Too bad to have 5 swimming pools none of them are heated. So nobody can swim. Not even the jaccuzi or the inside pool. It is a real shame because the rest was perfect

Loved everything. Staff couldn't have been more helpful.cleanest accommodation we have ever stayed in, food was best we ate in Fira and Maria at the concierge desk was outstanding. We did everything she recommended. 5 star for Maria who made our holiday

I think the hotel could improve their oversight on guests grabbing beds in the early am but not using them. I recommend they look at a 15-minute rule where beds are not occupied, they remove the towels. This was quite frustrating.

The staff was incredibly nice, smiley and warm. We had a nicest room than we expected. The bed was a little bit too firm and pillow too smooth, we had immediately the solution from the housekeepers (they really are such keepers!) and slept very well. The complete hotel is very charming with little pool everywhere if you want to chill next to your room. The breakfast buffet with good taste for everyone. Gym was amazing. Location 10-15 min walk from Fira center. In short.. I recommend warmly. And thank you again for all the kindness !!!

Everything was great. We regret only that we had to leave ;)

This hotel was amazing :) The staff warmly greeted me the first day and helped me with the luggage as my Villa was furthest away. I loved the privacy and the kind cleaner ladies who had tried their best to make my stay amazing. They put so much effort into their work and I really appreciated that The food was great and there was plenty to choose from. The room was clean and all the people were super kind who work there, always helpful, happy, and will do their best to meet people's needs and to make sure everyone is fully enjoying their holidays!i left a tip for the cleaner lady , she is awesome!! Location is great

-It would been nice if bathroom had a key so that doors can be locked when showering or using toilet. - Before coming I had made request to check in at 11 am in morning , however i was asked to wait few hours and to go to town while waiting for my room and this made me more tired and hungry, at 1pm i eventually had to ask again if my room was ready,and then i was let in. But it made me uncomfortable that i was not approached first and had to ask about the room again. - overcrowded in the morning,had to wait in rows for food and sometimes there was no place to sit - tap water tasted like soap, so i was using my own water to brush my teeth

Breakfast was excellent, staff are just lovely and respectful and the room was beautiful.

The other guests who put towels on sun beds and then walk off for around 6 hours and then arrive back with the attitude that we’ve stolen their sun beds and they’re entitled to them due to the towel. People should not be allowed to do that -it’s not fair and very selfish for those who are actually spending time at the pool area.

The resort was in a great location 8 min drive from the airport with $25 airport transfer each way. It ten min walk into town filled with shops and restaurants. They upgraded my room to a junior suite for my birthday with a bottle of champagne. The room was super clean and staff were friendly and helpful . Breakfast was more minimal selection of eggs, bacon, sausage and croissants. Lunch & Dinner were good ordering from the restaurant or from room service. I recommend excursions with get your guide app.

Small selection of breakfast.

Resort is located an easy walk to town—it’s really about 10 minutes—you’d have to be walking at an extremely slow pace to make it take longer (some reviews have said 20 minutes plus? No idea how unless you are talking to the opposite edge of town). You can also easily walk through the center of the resort to get to a strip of cheaper restaurants and shops, including a much bigger supermarket, away from the more expensive tourist locations. Breakfast is good with lots of options. We also had dinner at the pool bar one night when we got back late—food was tasty and prices were reasonable. Concierge was very helpful in setting up excursions, which were totally worth it—we did the catamaran tour (day) and the all day bus excursion. We were also upgraded to a junior suite upon arrival.

Gym hours were not conducive to being able to work out if you had any touring plans. Gym is only open from 8 am-8 pm, and breakfast hours are also short from 8-10:30 am so no real possibility of working out before breakfast and doing an activity. Shuttle service to/from port and airport is well run but not free. It’s 35 euros for the port each way and 25 for the airport. Both the hotel we stayed at in Rafina port and on Mykonos offered free pickup from Athens airport and Mykonos ferry port, respectively. It would have been nice to have this service as well (especially considering Santorini is so small—Athens airport to Rafina by comparison is a much further drive).

The layout of the hotel area - while large the individual levels felt like a small village on its on. Grounds and room was very good quality (e.g. Furniture and beds) well kept and kept orderly and clen. Excellent staff and menu in pool bar and restaurant. Terrace with caldera/sunset view. Hotel location close enouh to Fira for walking distance yet far enough away to be quiet.

(Rather a suggestion:) We had a very large terrace/balcony with all day full sunshine. Would have been even more usefull if there has been option for partial shade (e.g. a beach umbrella) on the terrace also.