The location was excellent, with plenty of public transport right nearby. It's not the hotel's fault that Berlin's transport is as bad as that of New York, my home town, so going anywhere outside the immediate area was nightmarish and took forever. Tons of interesting places, often ignored by tourists are an easy walk, like Marx-Engels Platz, the fabulously wide and weird Karl-Marx Allee, and tile murals dating from when the hotel would have been located in east Berlin. ore stanbdard fare, like Museum Island, is minutes away by foot

Most of the front desk staff was unfriendly and ignorant of the city and how to get anywhere other than the most obvious places. One of them was a help to us, the rest couldn't even be bothered looking up from the nothing they were doing to greet us or even acknowledge our existence. The blankets are too short, and since I'm only 5'6", a blanket that doesn't reach my feet is almost the definition of too short.

Location is perfect - central, close to S-bahn, U-bahn, and M-tram, close to plethora of cafes, restaurants, and a grocery store. Room is quiet despite the central location, very good sound isolation. For us it was great that it had a dedicated bed for a child. Breakfast is wonderful, with many options. Staff was helpful and pleasant.

The beds were moving around if you lean against the wall. The big bed was made out of 2 single beds and they were sliding on the floor. So despite beds are comfortable enough it was not optimal. The pillows are not very comfortable but not the worst. The towels might be of better quality but this is minor. More like a suggestion: if there would be some kind of curtain that could be closed between the large bed and smaller bed it would make it very convenient if somebody in the family needs to work and others need to rest.

The hotel has hands down the best location possible. It’s right in the city center, just a 15-minute walk from Museum Island. All the main attractions are within walking distance. There’s also a direct tram connection to the Berlin Hauptbahnhof (4 stops, about 15 minutes). We got a room facing the courtyard, so it was completely quiet - no city noise at all. The room was small but had everything we needed, cozy and comfortable. Breakfast was a bit repetitive but tasty. The staff was super friendly. There are a few restaurants nearby and one amazing pastry shop (Cinnamood). Not many groceries in the area, though.

Excellent location. Clean, inviting design. Accommodating staff. Great breakfast with gluten free bread available.

The lift was out of order. A big problem for my husband who has mobility problems. We were relocated to the first floor (second level) and had assistance with luggage when we arrived. No help available at check out and the daily challenge for my husband was pretty exhausting. There was no communication before hand so that we could make other arrangements.

Perfect location near Subway and is located next to many transport and food facilities, restaurants, cafes. Room and shower with a lot of space, clean .Basic breakfast

There isn't a smoking area inside the hotel area despite the fact that actually there is an open yard where smoking is not allowed same for the rooms. This is forcing any smoker to being outside hotel front door even in early morning hours and makes it really unpleasant experience for smokers that have to get out every time to just do something normal that could be easily done inside the internal yard.. was too annoying that every time we had to be outside the whole hotel to smoke. I am not sure if in Berlin this is normal but in other hotels in Europe never had this problem of absence of a place located inside hotel boundaries for smokers.

I am very appreciative of the assistance and empathy I received from the gentleman on the front desk the evening of September 7 when I experienced some medical difficulty due to the intense heat in Berlin that day. He was very helpful in getting me ice and eventually calling the ambulance, and I am so grateful it was him who was on duty that night. Please let him know my bicycle trip went well! The breakfast buffet was excellent, so plentiful and clean, and the staff were very efficient and welcoming. Having the breakfast buffet to start the tourist day was a big reason for us to choose Hotel 38.

It was unfortunate the elevator suffered a serious breakdown over the September 7 and 8 weekend. The staff did react well enough to assisting with baggage transport down the steps.

This is a lovely, boutique hotel in Berlin's Mitte, in easy strolling distance of transport links, bars and restaurants. It's a superb location to be based in if you want to explore the city, particularly the arty and creative sector where the hotel is located. Great shower, comfy beds (notwithstanding Berlin pillows!) and a good buffet breakfast.

There was no air conditioning in our room (Room C), just an electric fan which was okay but in temperatures of 33-34C, air conditioning is essential. Although the breakfast was beautifully presented and top quality, it became tedious after four mornings.

Hotel 38 is well presented and my room was super clean and tidy when I arrived. The location is fabulous and the breakfast is lovely. I liked being able to sit outside on the terrace. Check in was effortless. Staff are all friendly and polite.

Check out was confusing as a non-German speaking individual leaving before 7am (I didn’t understand the form at all). The complimentary coffee in the room was awful - not sure if the machine I had was broken but it was just a cup of brown, bitty water… not much of a coffee at all! Also, I wish breakfast started a little earlier than 8 (not sure if this is just a weekend thing though?) My room faced onto the road so was a little loud with the s-Bahn but the windows did a good job at drowning most of it out.

Comfortable and very clean hotel close to all amenities. Very quiet at night and room tastefully decorated. Fantastic shower.

No tea making facilities in the room(although I have seen a reply from the hotel to another reviewer saying that a kettle was available at reception). Would have been nice to have known this. Rooms are small but perfect for a short stay. Breakfast is ok. Lobby where breakfast is served is small and you always felt in the way of other guests. However I would absolutely stay here again.

Room - spacious, very comfy bedding except the pillows are not fluffy, bathroom was also very good (water pressure, quality of materials very good) Breakfast - 2 point out of 5 - not very interesting, it's a decent buffet, I find it disappointing to see Nescafe for the breakfast buffet in a hotel where you pay 200 EUR per night. They could make a good filter coffee at least. Location - great

The receptionist was a very nice, welcoming, talkative gentleman There was another woman again in the reception team I guess, she was super rude, and one of my family members was late for check out. Instead of calling the room, or going to the room, she kept coming back to us and annoying us, speaking very mad, impolitely - as if I managed everyone else's room. She should learn manners ;)