The property was very clean with a comfortable bed. The food was good. I chose it partly because it had a shuttle to the CDG airport and parking.

The shuttle only made a drop at terminal B so I had to walk to terminal E with all my luggage. I was told it would be a 5 to 6 minute walk but it was more like a 25-30 minute walk (over 5,000 steps). Also, our room was not cool and didn’t cool down even when we tried adjusting the thermostat.

comfortable with kid, cheaper parking,

1. May be people at reception should be more polite and not show their stress on already stressed guests. Everyone has bad days may be little more patience can help. 2. booking.com did not mention anything about "Security Deposit" but on arrival hotel asked us to pay the security deposit which was strange.

Lovely spacious studio unit with a huge mobile desk/dinning table and extra sofa bed. Nice big bathroom with bath & shower with separate toilet. Very comfy bed & pillows. If you’re looking for an airport hotel with a mid range price this one is great and close to bus & then train transport into the city.

The kitchenette only has a microwave, no hobs for cooking or plates, cutlery or cups. Only good for heating pre-made meals but there is a nice reasonable priced restaurant downstairs. There is a coffee machine & jug but only paper cups and there was no milk or coffee whitener.

Originally went to the wrong property - Novotel that is located in the airport. It was late when I arrived and the staff couldn’t have been more helpful in arranging transportation for me to their sister property. Big stress reliever when arriving late. Staff at my hotel was great as well. They helped me set up transportation back to CDG for my flight the following morning as well as directed me to where I could grab a late night meal which was super convenient and actually pretty good!

A heads up during booking that there are two Novotels would be super helpful to someone not familiar with Paris CDG airport. Also the air conditioning in the room was extremely loud. I would imagine if I had needed to sleep with it running it would have been hard to get to sleep over the noisy unit. Luckily the room was cool enough to sleep without it.

1) Very clean and tidy. 2) There was a microwave oven, and that was very useful.

1) Some normal cups, plates and spoons should be provided, also needed for warming food in the microwave. Paper cups were not very useful. 2) The money was paid in advance, still the receptionist asked my credit card no. This was unpleasant. 3) The pick-up point at the airport was not very convenient. 4) The breakfast should have more choices.

I love the room layout, the beds were very comfortable. It was great to have the toilet and bathroom separate as well. The towels were also very clean and big.

The bathroom had a light that went out often, and some of the other lamps flickered sometimes. Overall the lighting in the room was not very bright and also confusing to control. Also there wasn't enough tea for the number of people we booked the room for.

We like the location as it was close to Charles de Gaulle Airport. The breafast buffet was amazing. And we really enjoyed our suite.

With the name brand as Novotel you would think their shuttle will operate throughout the day.. we didn't know that we had to book the shuttle to pick us up from the Airport as they only operate after 4:30pm.we arrived at 11am.

Comfy beds, excellent bathroom and shower. Breakfast was delicious and underground parking easily accessible.

Somewhat judgemental receptionist's during the day. Customer's shouldn't be judged and treated accordingly based on their attire - despite my family all dressed for holiday mode. Other customer's were treated differently from us because of their formal (business) clothing! Despite this it didn't dampen our experience or mood -because at least with my little knowledge of French, there was a bit of appreciation that I made the effort to communicate with them in their local language, they helped greatly when they spoke in English. Overall we enjoyed our stay, I'd still recommend this hotel to anyone, especially its close proximity to CDG Airport. Free parking would've gone a long way instead of paying for it daily, but it is what it is. C'est la vie.

The day staff were very helpful. Check-in was easy. The hotel is very clean and smells nice. They also offer children a small toy at check-in. You get 2 bottles of water per day.

The night staff was not very friendly or helpful. We was buzzing to get into the hotel from the car park for 10 mins. Anything could have happened. They need key access into the hotel for safety reasons at late nights. You are only allowed 3 coffee per day. If you ask for more, you will not get it. My room was also not cleaned one of the days, as i told the cleaning lady i was leaving in 1 hour and to please come back. Random people were parked in the disabled parking and one night the parking was full of busses so i couldn't get to the parking.

clean house keeping everyday room spacious microwave coffee machine fridge

location no shops nearby u had to get taxi . taxi expensive rip off