It’s a beautiful apartment extremely well located and with many perks. Bob W really does a great job

The service was poor. There is a code necessary to enter the building and no email was ever sent to me providing it. Happily someone was online and picked up the phone when I called asking. Also, the receptionist at the concierge was never present and we had issues picking up our luggage we had dropped there, as she didn’t want to work her hours and leave earlier.

It's been a very positive experience, getting to the location was easy, the online check-in was smooth and straightforward, it just worked, they really did it right. And the room itself had everything we needed and was very clean. Everything is within walking distance, if you don't want to walk there are trams right outside the door that goes to the city center. In the same building as the room, on street level there's a 24hr supermarket, restaurants, café, massage/spa and a liquor shop Very convenient. We will without a doubt use Bob W again if we come to some of their other locations, or back to Helsinki. Highly recommend.

Only small thing (but not enough to take the reading down in any way). In the mornings we some times got woken up, because of the cart used by the cleaning personal, it was a bit noisy going over the floor, sounded like bump bump bump, back and forth. But overall a very positive experience.

Location and concept was perfection. I stayed in Helsinki Glory and it was beyond beautiful! Online customer service was new yet on point (they do have a staff at certain time in the hotel), they would answer your question even in the late evening, and send you a text every night during your stay to make sure you’re having a great one. The room came with sauna and for my family who were visiting Helsinki, it was so convenient that we could enjoy it anytime we wanted without hustling to book or go to spa. Loved it loved it loved it!

Nothing, but if you wanna feel extra comfortable, bring your own slippers:)

We loved how quiet it was there. You couldn't hear any outside noise at all. The room was clean and comfortable. Local filter coffee was supplied with a cafetiere which was a very nice touch. There was milk left for us in the massive fridge too. Great location for us. Tram that took you to the town center stopped right outside the property. 10 minute walk to local market and roughly 30 minute walk to the central train station. We like the fact that there were no keys and access was by code. Bob's Inner circle was super easy to use and full of information.

We would have liked to have been able to open the windows. They were all locked shut. We would have liked to have taken the aircon lower than 21c but that was also not possible.

Modern, clean,great sized apartment and well equipped. Bed was comfortable, bathroom a good size. Great to have a washer/dryer while travelling! Good location with a tram stop right outside. Supermarket downstairs was great, so handy. Pizzeria also downstairs was delicious. Easy, clear instructions for self check in and good communication during stay if needed.

Only dislike was the glass ‘cage’ around the bed. Made it awkward and cramped to get in and out of and no space for a bedside table.

The BEST hotel we've stayed at in Europe! The hotel is located right by the tram stop (literally, you will see the hotel as soon as you step out of the tram), and there is a 24/7 supermarket downstairs. The hotel includes a fridge, kitchen, TV with Netflix, and a nice wardrobe. They even gave us free Polaroid film and provided a Polaroid camera in the room! That made our trip to Helsinki extra special. We fully utilized the washing machine, and they even provided detergent. The toilet was also great! Though there is no on-site reception, they responded quickly and efficiently via WhatsApp to answer all our questions. Tho the location is not right in the town, but it is well connected by the tram which operates from early morning to late night and we din mind the location at all! LOVE IT !

NONE

This is my new favorite place to stay when I visit Helsinki. The building is very clean and you have two restaurants and grocery store just down stairs from your apartment! The apartment itself is very nice and modern. It has huge windows with a nice view of the street cars below. The bathroom is huge and has a washer dryer combo unit to get all your dirty travel clothing clean while you relax in a private apartment. My wife and I logged into Netflix and watched our favorite show on a huge tv while waiting for laundry. There is a fridge to keep the food you bought at the Alepa market downstairs and for dinner you can enjoy tasty pizza or sushi downstairs as well. I cannot say enough about how great Bob W Koti Katajanokka is. You’ll have to book it for yourself and see!

The location of Bob W Koti Katajanokka in Helsinki provides the ideal base to explore the city on foot and make use of the excellent public transport to go further. Easy to reach from the airport or by boat, Bob W Koti Katajanokka delivers on the expectations of ease and comfort. Having an apartment that feels like a hybrid between a private property and hotel opens your options. We made use of the kitchen and comfotable room but knew we were ideally recharged to explore Helsinki at our own pace with all ammentities near by when we returned to Bow W. Communication was proactive and very friendly. Will explore other Bob W locations as future considerations after this first experience.

This was hands down one of the best accommodations I've stayed at in Europe!! Had everything we could possibly need - a comfy bed, laundry detergent, towels, shower gels, shampoo, pots, pans, dishes, kitchen utensils, coffee, tea bags, free chocolate, an eco bag, and so much more. The location was perfect, with a tram stop just 1 min away and a 24hr supermarket nearby, just beyond my expectations! The contactless check-in and check-out process was seamless, and having a concierge available during specific hours was a nice one as we stored our luggage until we check-in. We opted for a unit with a sauna, and it was absolutely amazing!!! I also found whatsapp reminders for check-in and updates during our stay were super helpful. Much thanks to Bob W - you guys are awesome!

Nothing about the facility and service. The apartment we were assigned was next to the street where tram goes so heard some noise when tram passes but it wasn't a big deal for us.

Comfortable, great location. Great amenities.

Was not sent the code to book in prior so had to fill in all details once we arrived at property before we could get into our rooms. This was despite me trying to contact them via this site 24 hrs previously. They took over 48hrs to get back to me and by this time I was able to contact them via what’s app. This should have been made clear to me prior that this was their form of communication. This caused unnecessary delays and stress when checking in should have been seamless. Included breakfast was only with one cafe and empanada for 5 days was not what was expected.