Breakfast Nannies Sava and Una were wonderful! Everyone was super friendly and kind. Great food, hospitality. Very child friendly resort. Would definitely stay again if they keep this up ! Unused credit can be used to purchase items from Spa. Good choice of restaurants. Seperate section for adults only. Good kids club.

Suggest a baby changing table near the breakfast room toilets otherwise you have to walk all the way back to your room to change nappies. Warning sign at the beach to warn about sea lice in the water can bite could be useful to add so that guests and their kids don't swim in the sea. Family rooms are right near the lawn where wedding functions are hosted which means disruption of sleep for families with young children. Could the weddings be moved to the adult side of the resort ?

Our room was very comfortable and reasonably spacious. The facilities were excellent, the pool, restaurants, grounds and all very accessible to the beach.

It would have been nice to have been given information about what was available to do during the day when we booked in.

Absolute luxury from the moment we checked in to the moment we checked out. Staff are phenomenal (special shout out to Eseta, Mere K and Mere T at Suka), food exceptional at every restaurant on site, kids club was thoroughly enjoyed by our 7 year old, housekeeping left daily surprises of cookies on your pillow each night, mini bar in room was stocked daily and curated based on the drinks we had ordered throughout the day at the restaurants/pool areas, daily laundry service, Spa was relaxing, Waitui Beach Club had exceptional staff, service and gorgeous views. I honestly wish I was still staying there right now.

I didn’t like that I had to leave and go home.

We had a fantastic stay at this hotel! The pool is excellent — spacious, clean, and perfectly suited for both kids and adults. It’s well equipped with features that keep children entertained while also offering plenty of relaxation spots for adults. Whether you’re traveling with little ones or teenagers, this pool area definitely caters to all ages. Highly recommended for families looking for a fun and comfortable place to stay!

Unfortunately, the water was turned off to our room without any prior warning, which was quite inconvenient—especially when we needed to clean our baby. This lack of communication caused unnecessary stress during our stay. We hope the hotel improves on notifying guests in advance about such essential maintenance in the future.

Sofitel is a great choice for staying in Denarau, not far from Nadi airport. Our two queen bed room was nothing special, but the pool area and all the facilities is what makes the stay great. There's a lot of free (and some paid) activities for families (we did not try the adults only area). The staff is amazing and really lifts the experience to the next level. Breakfast is amazing and the restaurants offer very tasty, although a bit expensive, food. Compared to the resorts on the islands you get a lot for what you pay - but lose out on the island experience - and no snorkeling or good swimming in the ocean.

The gym didn't allow children under 16 years old at all, which was a big disappointment for our son. You can use SUP's, kayaks and a small Hobie Cat sailboat for free, but the area in which you can use them is restricted to the immediate resort area, and as the beaches around Denarau are all very uninteresting with murky waters (and no reefs or islands) it's really only the Hobie Cat which is interesting.

The service by the amazing staff was impeccable absolutely friendly and so welcoming, Jacob at the solis bar was so welcoming and learning our names was such a special moment, would highly recommend to anyone travelling to Fiji to stay here. The activities in the pool Zumba and volley ball were super fun and the staff go out of their way to make you feel at home. I can not rate more highly x

Only downside would be the construction going on but it didn’t ruin our trip, but could hear it. And the lights in the room is awkward when someone wants to sleep and someone needs to use the light for the mirror it’s very bright b

Staff were excellent. Took the time to remember our 1.5 year olds name and gave a big warm greeting each time they saw him. A couple of times staff even carried him around while we ate. Kids club was the best we’ve seen - we couldn’t send our son bc of his age but were able to take him in and supervise him. He had such a great time that he cried whenever we left. Location and facilities were strong. Gym was great and I overheard it is being expanded/renovated further. Food at Solis was very good.

Had to follow up several times to have our room cleaned. Felt like the hotel was understaffed in this department (eg turndown service came after 8.30pm one night). Room service menu is a bit restrictive and could have a bit more variety. There’s also a couple of restaurants that have age restrictions (eg over 5 years). Gym hours are between 6am to 8pm - unclear why it’s not 24/7. The pool beds were constantly being reserved (towels placed on them) from early in the morning and were typically either empty or being used by people mainly sun baking. More shade and enforcement of unused “reserved” beds would be good.

We spent five nights at the Sofitel Denarau in the adults-only area, and it was absolutely amazing. From the moment we arrived, we felt completely at ease—the atmosphere was calming, peaceful, and beautifully designed for relaxation. The adults-only section was a true highlight, offering a serene and exclusive retreat for us to do absolutely nothing but relax. The staff were incredibly attentive, always ensuring we had everything we needed - Dinner time especially so, their warmth and hospitality made our stay even more enjoyable. For anyone looking for a luxurious and peaceful getaway in Denarau, the Sofitel’s adults-only area is a fantastic choice. We loved every moment and can’t wait to return!

The food was brilliant—every meal was fresh, flavorful, and beautifully presented. However, after five nights, we found that we had worked our way through most of the menu and doubled back. A wider or more varied selection would have made the dining experience even better, along with an expanded broader range of premium wine options

All of the staff were extremely friendly and attentive-they even left a card and decorations in our room for our honeymoon. The restaurants were all delicious and great portions-although there wasn't too much choice for veggie/vegan. The breakfast & dinner buffets, specifically were really good with lots of choice (including veggie & vegan) The value was incredible for the room, service and half-board option we went for. The pool was great and there was plenty of lounge chairs for everyone. Everything was really clean and well presented, we especially appreciated the attention to the foliage around the entire resort. There was plenty to do with activities hosted throughout the day-although sitting by the pool was perfect!

With half-board you were given an amount per day and it meant we had to calculate this throughout the day ourselves, it would have been good to have some card/ reminders after each spend.

Overall, the Sofitel was beautiful, the staff were incredible and it had all of the facilities we could ever need for us and our little family.

However, if travelling with little ones it is important to note that in some rooms the kids bedroom is separated by a curtain rather than a door (as pictured). Staff were able to arrange for us to move rooms after one night but it was disappointing nonetheless. We spent some of our trip at the Denarau Sheraton Villas. The rooms were much more spacious and both restaurants and nannies were much more reasonably priced ($10 an hour for a nanny compared with $25)