We stayed for 7 nights in August. The hotel is in a great location, not too far from the metro and within walking distance of many sights. We liked that it was across from the series of ponds which was great for walking or running. The room (our 3rd) was very nice. It was spacious and the bathroom was nice. There seem to be many different sizes and styles of rooms within the same category and we didn't like the one provided initially so we opted for a smaller and newer one for our first night until we could get a better one in the category we booked. Others reviewers had raved about breakfast so our expectations were high. To us it seemed decent and it had very healthy options but not a lot of variety. We have definitely had better and also worse buffets. The staff were very friendly, apart from the person who checked us in. We didn't get a good vibe initially but it got much better from day 2 onward. Their cozy hour, offering a free drink was a nice touch at the end of the day. We would stay there again.

A few little things - our room was not vacuumed, the gym is small and has limited equipment and I think I would worry staying there in mid-summer because the rooms don't have A/C. Our room was definitely on the warm side for a couple of nights. The fan provided did help. Bike rental is expensive at the hotel given the quality of the bikes.

The new rooms are really lovely. Amazing decor, comfortable, spacious, lovely bathroom.

We initially got put in an old room (superior double) and it was nothing like the pictures advertised - it smelt of drains, was smaller, had a bed with 2 single mattresses side by side, had no decor and an unattractive bath shower. I don’t believe that these rooms should be given to people who have booked using the pictures that are shown on booking.com nor do I think they should be priced the same as the newer rooms as they are miles apart in terms of standard. I think the hotel needs to honestly show photos of the old rooms and give people the opportunity to book these rooms for cheaper if they choose to.

Breakfast wasn’t included for our stay but there was a really cute and fabulous market place so close to the hotel where we found excellent breakfast and lunch options

We wished the hotel provided free loan of umbrellas for guests. Traveling from USA of course we didn’t considered to carry an umbrella with us in our luggage, we were surprised to see that the hotel offered umbrellas for rent paying a day price. The hotel could have been generous with guests regarding this matter. On vacation the last thing we wanted to do was fumbling with the paying machine for (very needed) umbrella’s rent.

This is the 3rd time I have now stayed here in the 5 times that I have stayed in Copenhagen The location, the facilities, and the value for money are part of why I return to this hotel as a choice among many nearby .However, the primary reason is down to the friendly, welcoming customer service approach from their staff, beforehand with requests ,the check-in experience team, and bar staff alike. Cleaning standards are high. The catering team is helpful .The chef offers a very vast menu catering for many dietary ranges, including GF too. The hotel has a very relaxed feel, even amongst their busiest days or cosy hour that overall If you're in search of the famous Danish Hygge culture, you'll find that here with selected "cosy hour" drinks 5pm to 6pm daily on the house A spa salon on site, too

Nothing . The team are quick to respond to any challenges you may have or queries I had a small disappointment on my last most recent trip, but team member Amellie's approach showed empathy, was apologetic, and demonstrated genuine desire to find alternative solutions. The alternative was very much appreciated ..thank you Amellie good choice!

The Hotel Kong Arthur is my go-to hotel for Copenhagen and after a first positive experience on my first trip to the city, I chose it again for my current trip. The location is perfect - a close five minute walk to the metro/train and just outside of the tourist trap zone, so it's a quieter location. The rooms are compact and efficient with a lovely comfortable bed and excellent bathroom with a glorious shower. Scandinavian, it is. Staff are friendly and very helpful, typical of the Danish. Concierge offers good suggestions for things to do and places to eat and I cannot find a single thing to nitpick at. Speaking of food, please try the excellent La Rocca Italian restaurant that's located right next door and a short walk across the courtyard. Ended up dining there thrice during our visit because the food is so good and after several exhausting days exploring Copenhagen and surrounding towns, it was a logical choice. (Hint - get the Copenhagen Card when visiting - trains/metro/bus/museums etc included). As the Terminator said, "I'll be back".

As March weather can be a bit chilly, the hotel rooms did have the heat on (radiators) - the thermostat on the wall does not change the temperature, LOL. I opened a window and mentioned it to the front desk who offered the same advice. Not a criticism at all, but more of a quaint quirk.

Fantastic rooms, common areas, location and personell. An overall great experience and a best practice in how a hotel should make their guests feel. Top notch!

A sidenote: the pictures suggested access to the general spa area would be included in the price. Unfortunately that wasn’t the case. 1h for about 33 Euros was a bit surprising (and too pricey for our taste)

The hotel is located in a wonderful area. Near lots of shops, restaurants and the Metro. It is very walkable to many interesting sites also. The room was nicely appointed. The bed was comfortable and the temperature in the room was ideal. The bathroom was alright. The body wash and lotion were lovely. I enjoyed using these items each day because the scents were very appealing.

I enjoyed my stay very much. The only thing that was weird was that my room was not cleaned daily, while my friend's rooms were cleaned regularly and our rooms were next to one another. I had to ask the hotel for my room to be cleaned a couple of times.

Stylish, great location and great facilities

Room didn’t have air conditioning so meant we had to have the window open which was loud at times

Hotel was nice and quiet. Great location. Close enough to walk to the station to get on a direct train to the airport. Close to numerous restaurants, bars and supermarkets.

The bathroom design was not great. The open shower design always made the bathroom floor wet. The sink was too small and the handle orientation always interfered with trying to use the sink normally.

We especially loved the cozy and pleasant multi-tierd outdoor patio area and indoor bar area. We found all the staff to be extremely pleasant and helpful. The location was close walking distance to the train and city transit system. We had a lovely view of the river from our room which was beautiful at night. We loved the storage space for unpacked clothing and also the quality of the breakfast offerings.

The only reason I am not giving this hotel a 10 out of 10 is because the bedroom pillows were lumpy and need replacing. (A very minor detail from my husband is that he would have liked omelettes on offer at breakfast.)