313 reviews
From
$117Great China International Exchange Square, Shenzhen, 518048, China
313 reviews
1/63
Free parking
Restaurant
Outdoor swimming pool
Indoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Welcome to the Sheraton Shenzhen Futian Hotel, a five-star retreat nestled perfectly just 0.8mi from the vibrant heart of Shenzhen. Set in the Great China International Exchange Square, this stunning hotel offers a delightful blend of comfort and convenience, making it the ideal base for your adventures. With prices starting at just $117, you can indulge in luxury without breaking the bank!
Start your day with a delectable breakfast before diving into the outdoor swimming pool or getting your morning workout in at the free fitness center. Fancy some downtime? Relax in the indoor swimming pool or unwind in our cozy non-smoking rooms equipped with air conditioning to keep you cool during your stay. Don’t forget to explore the on-site restaurant, perfect for satisfying your cravings after a day of exploring the city!
With over 313 glowing reviews from guests who have experienced our top-notch hospitality, you’ll find comfort in knowing that you are in great hands. We provide free Wi-Fi, 24-hour room service, and even kids' meals to cater to the whole family. Plus, whether you’re planning a business meeting or a grand banquet, our facilities are ready to accommodate you. Your perfect getaway awaits at the Sheraton Shenzhen Futian Hotel!
As the sun sets and the city lights up, your culinary adventure awaits at the Sheraton Shenzhen Futian Hotel! Dine at the 怡聚轩自助餐厅, where an eclectic mix of American, Asian, and European dishes will tempt your taste buds. Perfect for families, this modern restaurant provides a relaxed ambiance where laughter fills the air. Whether it’s a hearty breakfast to kickstart your day or a sumptuous dinner after exploring the streets of Shenzhen, this buffet is sure to satisfy even the pickiest of eaters!
After dinner, why not unwind at 迩逅吧, our chic bar located on-site? Sip on expertly crafted cocktails or select from our vast array of wines whilst enjoying the stylish surroundings. It’s the perfect spot to mingle with fellow travelers or chat about the day’s adventures. Whether you’re winding down after a busy day or gearing up for a night out, the bar’s welcoming atmosphere adds a jovial note to your evening plans.
And let’s not forget about our fabulous pools! Dip into the serenity of the indoor pool (open year-round!) or soak up the sun at the outdoor pool, exclusively for adults. Whether you're looking to do some laps or simply float the day away, these fantastic options offer the perfect palette for relaxation. So dive in, splash around, or simply lounge poolside with a good book—your vacation is all about unwinding at the Sheraton Shenzhen Futian Hotel!
Closest airports
Hong Kong International Airport
17.3miShenzhen Bao'an International Airport
17.6miMacau International Airport
40.2miHuizhou Pingtan Airport
49.3miZhuhai Jinwan Airport
57.2miFree parking
Restaurant
Outdoor swimming pool
Indoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Landmark view
Garden view
Elevator
Kids' meals
Bathtub
Upper floors accessible by elevator
Show 14 photos
Grand Deluxe Club, King Size, Club Lounge Access
1 King Size Bed
595 sqft
+
More details
The spacious air-conditioned double room has shared bathroom fitted with a shower and a hairdryer. The unit has 1 bed.
Show 15 photos
Executive Superior, 2 Double Beds, Club Lounge Access
2 Double Beds
455 sqft
+
More details
The spacious air-conditioned double room features shared bathroom equipped with a bath and a shower. The unit offers 1 bed.
Show 15 photos
Deluxe Executive, King Size, Club Lounge Access
1 King Size Bed
485 sqft
Garden view
Air conditioning
Upper floors accessible by elevator
Shower
+
More details
This double room features air conditioning, a TV and garden views. The unit has 1 bed.
Show 15 photos
Club Deluxe, 2 Double Beds, Club Lounge Access
2 Double Beds
485 sqft
Garden view
Air conditioning
Upper floors accessible by elevator
Shower
+
More details
This double room features air conditioning, a TV and garden views. The unit has 2 beds.
Show 16 photos
Sheraton Suite, 1 Bedroom, Club Lounge Access
1 King Size Bed
950 sqft
Spa tub
Free wifi
Minibar
Flat-screen TV
+
More details
The spacious double room offers air conditioning, executive lounge access, as well as a private bathroom boasting a shower and a hairdryer. The double room is furnished with a desk and a seating area and has city views. The unit has 1 bed.
Show 16 photos
Executive Suite, 1 Bedroom, Club Lounge Access
1 King Size Bed
915 sqft
City view
Private Bathroom
Coffee machine
Air conditioning
+
More details
Indulge in the spacious 915 sqft Executive Suite, offering a luxurious 1-bedroom setup with a king-size bed, air conditioning, and access to the club level. Accommodates 3 adults and 2 children, ensuring a comfortable and memorable stay.
Show 7 photos
Executive Superior, King Size, Club Lounge Access
1 King Size Bed
455 sqft
+
More details
The spacious air-conditioned double room features shared bathroom equipped with a shower and a hairdryer. The unit offers 1 bed.
Show 6 photos
Studio Suite, Panoramic View, Club Lounge Access
1 King Size Bed
805 sqft
Landmark view
City view
Private Bathroom
Air conditioning
+
More details
Indulge in luxury with an 807 sqft Studio Suite, complete with club lounge access and a king-size bed. Perfect for 3 adults and 2 children, enjoy amenities like air conditioning and easy elevator access to upper floors.
Show 4 photos
Deluxe, King Size
1 King Size Bed
485 sqft
Spa tub
Free wifi
Minibar
Flat-screen TV
+
More details
This double room provides air conditioning, a TV and a quiet street view. The unit offers 1 bed.
Show 3 photos
Superior, 2 Double Beds
2 Double Beds
455 sqft
x10
+
x6
More details
The spacious air-conditioned double room features shared bathroom equipped with a bath and a shower. The unit offers 2 beds.
Show 2 photos
Executive Suite
1 King Size Bed
915 sqft
Minibar
x8
+
x5
More details
Suite Executive is 915 square feet and includes a king-size bed 150-183 width plus living room, hairdryer, ironing set, safe, and bathrobes.
Deluxe, 2 Double Beds
2 Double Beds
1 Twin Bed
x4
+
x3
More details
Indulge in comfort and space in our Deluxe Twin room with two double beds and 484 sqft, perfect for 2 adults and 1 child. Enjoy the convenience of air conditioning and easy elevator access to the upper floors.
8
313 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Julia
9.1
March 2025
Yum good selection of foreign breakfast items would be good if there was maple syrup or chocolate sauce with the waffles but when I asked I received it. VIP lounge was wonderful. Loved the long pillows and comfy bed. Needed translation app as staff didn't usually speak english but app worked well.
Jake
8.2
April 2025
Breakfast options were catered for the chinese tourists, a small selections of western diets were available.
As a non smoker, I wish the hotel (hotels in China in general) would reinforce the no smoking indoor policy much better. My friends and I could smell the lingering cigarette smell in our room and the hallway.
Vinicius
9.1
September 2023
Gotta say the best about the place are the employees, first, they know English well, which makes it the best place to stay for foreigners. Second, there was a typhoon (Saola) that almost hit Shenzhen during my stay, the staff got me into a room in a corner that was protected from heavy wind, which made my stay much safer during such an Event, so kudos for that! The breakfast was excellent. The room had a good bed, and the shower was good.
The room I stayed in initially (1525) had some creepy art frames within it, where the eyes of the art follow you. Also, the electric system had some failures on the last day, making one of the lamps burn suddenly. This forced me to ask to move to another room (2025), which was great and had better art frames and a more stable electric system.
Mohd
8.2
December 2024
The hotel location was superb, with access to train and multiple malls were located within walking distance, thus finding something to eat was easy.
The breakfast was ok, but the selection maybe a bit limited for 5-stars hotel, and the choices for non-meat eater was limited. The room's layout was a bit old design.
Arto
8.2
May 2023
Very good breakfast, executive floor food / drinks, clean room and nice shower area, location is excellent. Staff and service in front desk when check in and out very good and polite. Gym is good even no time to use it.
Negative things were air condition inlet cleanness especially in executive floor, there is clear mold on it. I mentioned this to floor staff. Cleaning of tables in executive room was slow and I had to move used dishes elsewhere because table was full already. Looks not enough staff looking at least in back side room, many tables very full of used dishes. Bed in room is a bit hard but normal in Asia...Pool could be opened earlier than 1st May.
Sakthivel
8.2
March 2025
Good hotel at a great place. But, the breakfast is same for the 4 days of stay...it was boring after one day.....
breakfast menu....
Fu
9.1
October 2023
The location is very good, just opposite the shopping complex and it is located right at the metro station. Can walk to the malls through underground walk way. Exhibition centre is also just 2 streets away. The room is spacious, clean and comfort. Selection of breakfast is variety from local to western cuisine.
I can hear people talking outside the room in the middle of the night.
Katherine
9.1
April 2025
Staff were helpful, the hotel was well presented, clean and impressive
The indoor pool was being repaired and was closed. The outdoor pool was very cold and we had to buy swimming caps to be able to swim in it.
Frederic
9.1
December 2024
Room is very spacious, restaurants are good, gym is well equipped, staff are very efficient and speak well English. Location is also very nice.
The access through taxis/cars is sometimes crowded
Yuen
10
August 2023
The room was very big and comfortable, and enough room for 3 people to sleep. We got a free extra bed upon request, courtesy to the hotel staff. The gym, pool, club facilities were great. I liked the buffet breakfast too.
Just that with booking. Com reservations, you cannot get marriott bonvoy points. Next time I would book on the marriott website.
Attractions
New Territories
5.8miMong Kok
11.5miHong Kong Heritage Museum
13.5miHong Kong Disneyland®
15.4miWong Tai Sin Temple (Sik Sik Yuen)
15.7miNan Lian Gardens
16.4miClock Tower
18miAvenue of Stars
18.1miTwo International Finance Centre (Two IFC)
18.4miPeak Tram
18.9miSharp Island (Kiu Tsui Chau)
19miSai Kung East Country Park
19.4miHappy Valley Racecourse
19.8miWisdom Path
21.8miCheung Chau
23.2miAttractions
New Territories
5.8miMong Kok
11.5miHong Kong Heritage Museum
13.5miHong Kong Disneyland®
15.4miWong Tai Sin Temple (Sik Sik Yuen)
15.7miNan Lian Gardens
16.4miClock Tower
18miAvenue of Stars
18.1miTwo International Finance Centre (Two IFC)
18.4miPeak Tram
18.9miSharp Island (Kiu Tsui Chau)
19miSai Kung East Country Park
19.4miHappy Valley Racecourse
19.8miWisdom Path
21.8miCheung Chau
23.2miAirports
Hong Kong International Airport
17.3miShenzhen Bao'an International Airport
17.6miMacau International Airport
40.2miHuizhou Pingtan Airport
49.3miZhuhai Jinwan Airport
57.2mi怡聚轩自助餐厅
Cuisines
Ambiances
迩逅吧
Ambiances
Location
Age restrictions
Availability
Location
Age restrictions
Availability
Free parking
Restaurant
Outdoor swimming pool
Indoor swimming pool
Free wifi
Room service
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Landmark view
Garden view
Elevator
Kids' meals
Bathtub
Upper floors accessible by elevator
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Hairdryer
Private Bathroom
Shared bathroom
Shower
Slippers
Toilet
Bedroom
Alarm clock
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Breakfast in the room
Coffee house on site
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Elevator
Executive lounge access
Facilities for disabled guests
Heating
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Sitting area
Media & Technology
Telephone
TV
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Fitness center
Indoor swimming pool
Outdoor swimming pool
Transportation
Car rental
View
City view
Garden view
Landmark view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not possible).
Child policies
Children of all ages are welcome.
Children 14 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Discover,
JCB,
American Express,
Mastercard,
Visa,
Diners Club,
Cash only,
UnionPay debit card,
UnionPay
This property accepts cash.
When are the check-in and check-out times for Sheraton Shenzhen Futian Hotel?
Sheraton Shenzhen Futian Hotel permits check-ins after 03:00 PM and expects check-outs to be completed by 12:00 PM.
Is free parking available at Sheraton Shenzhen Futian Hotel?
Yes, there is parking available at Sheraton Shenzhen Futian Hotel, and it's free for guests. The hotel provides access to public parking on site, and advanced reservation for parking is not available.
What's the nightly rate at Sheraton Shenzhen Futian Hotel?
The base rate at Sheraton Shenzhen Futian Hotel is approximately $117. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.
What types of rooms does Sheraton Shenzhen Futian Hotel offer?
The hotel offers a variety of rooms including Executive Deluxe, Deluxe Twin, Executive Suite, Club Deluxe Twin, Studio Suite, Superior King, and Deluxe King. The rooms accommodate between 2 to 3 adults and 1 to 2 children. Smoking is not allowed in any of the rooms, and bed sizes range from 1 King to 2 Double beds. The room sizes vary from 452 sqft to 915 sqft.
What activities does Sheraton Shenzhen Futian Hotel offer?
Guests at the Sheraton Shenzhen Futian Hotel can make the most of their stay by enjoying a variety of leisure amenities. The hotel features two pools, with one being available year-round and the other seasonal, providing options for guests to swim and relax at their convenience. For dining, the hotel offers on-site restaurants serving a range of cuisines such as American, Chinese, Asian, and European, catering to different tastes. The 24-hour front desk and room service ensure that guests can access assistance and dining options at any time. Additionally, the fitness center is available for those wanting to stay active during their visit. These amenities provide guests with options for relaxation and entertainment during their stay at the hotel.
Does Sheraton Shenzhen Futian Hotel have a pool for guests?
The hotel offers two pools. Pool 1 is seasonal and located outdoors, with an adults-only restriction. Pool 2 is available all year round, is indoor, and also has an adults-only restriction.
Are there restaurants located within Sheraton Shenzhen Futian Hotel?
The Sheraton Shenzhen Futian Hotel offers two on-site restaurants. 怡聚轩自助餐厅 provides a family-friendly and modern ambiance, serving American, Chinese, Asian, European, and barbecue grill cuisines. Another option is 迩逅吧, which presents a modern ambiance.
Are both cash and credit cards valid payment options at Sheraton Shenzhen Futian Hotel?
Yes, both cash and credit cards are valid payment options at Sheraton Shenzhen Futian Hotel. Cash is accepted along with credit cards including Diners Club, American Express, Mastercard, JCB, Discover, and Visa.
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