Just staid there for a whole month. Location: 4 Subway lines in walking distance (2/8, 1, 4, 7) 2 of those reachable via elevator to hotel basement SEG Center is across the road Facilities: Fitness room (F36) Enjoy the treadmill views, they are great! Be aware, free weights are lacking. 2 high quality, full featured towers make up well. Washing machine on the terrace (F31). Everything required is there for free. Staff: Many speak fluent English. this is a rarity in Shenzhen. Super helpful and friendly. Special tanks to Johnathan the general Manager. WIFI: Hotel has a great internet connection for free. Still you will require VPN for "western" Services. This is a general limitation that applies to ALL Hotels in Shenzhen. There are no more exceptions from the "big firewall". Rooms: Clean, great pillows and matraces If you can grab a high floor do it, the views are great. King rooms do have better views than twin rooms.

Impeccable comfortable View This hotel is so great. I came back the second time. Staff especially Jonathan(Johnny) he is a gem of a person, friendly, professional, tries to make you feel better than at home. Cleaning ladies so polite they greet you always

Will come back to Shenzhen and this hotel offers the best bang for my buck, that is for sure.

Very good hotel and great value. The building is modern, the room was spacious, the bathroom was luxurious, except for the lights in the bathroom seemed a little dim. I had a room on the 30th floor and the view was spectacular, on the cityscape. Since hotel is located from the 23rd floor and up and the way the building is designed, I believe you should have a grand, unobstructed view on the city from any room. An improvised lunch (served till 4:30pm) was included with the stay and came very handy. It was described as an afternoon tea, but in included much, much more then that, with variety of snack, fruit and drink. I didn’t include breakfast with my stay but ended up having it every day at the hotel, it was that good. It was 88 yuan (about 12 USD), it may be less if you buy that when you book a room. Was impressed by the city of Shenzhen overall, and this hotel just added to the good experience. During the trip I visited the Ping A tower (tallest skyscraper in Shenzhen) and city center, and Luohu Commercial City mall. Also, I entered the city from Hong Kong at Lo Wu - Luohu border crossing. For all of these destinations, the hotel is located perfectly. I used the Green line of the metro train for all my needs, and the Hoaqiang Rd station on the Green line is located only two blocks south of the hotel, about 5 min walk. If you take a cab to/from Luohu, it’s about 35 yuan (about 5 USD). Hotel staff was great, very courteous and responsive, proficient in English. Pleasant surprise for me was to meet staffer Alyona, who is trilingual with proficiency in Mandarin/English/Russian (also my native tongue), who explained some of the key points of interest around the hotel and made the check in/check out process lightning fast.

Location was ideal with 3 different metro lines within the area, so pretty much you can travel all over SZ with minimal transfers. Room was exceptionally big and ideal for my use. It helps that there is a Starbucks right on the first floor for your coffee fix. The Metro Station for Line 2 just being outside is great, together with some eateries underground on the way to the Metro is convenient. From the ground floor, going Westward, you will encounter a couple of big modern shopping malls (one being Century Place) where you can get fine dining or cheap eats there. LOts of stuff to look at too. Hotel staff were helpful and accomodating. Kudos to Ms Lingman Guo for assisting with my checkin (especially coming in at 3am). Also thanks to Mr Dave, who upon checkout, helped with booking a night cab for me to the airport and also following up at night even after his shift has ended. All in all, they made the stay welcoming.

A pity that from first floor to room, One had to transfer to the lobby via lift to floor 23 and walk across the length of the building to the other lift lobby to take another set of lifts up to your room floor. I guess this is for security reasons since the lower floors are offices.

The location was central so it was very convenient if you are into the electronics market. Didi was also easy to access. The rooms were clean and the breakfast included was great. The mini bar though it was included, it had limited drinks. I had to purchase my own if i wanted a few more. The housekeeping did her job very well checking on my needs each day if it was ok for her to clean my room. I had the Executive King (34 floor) and it was great with all the facilities you might want like desk, automatic curtains, bathtub, shower, gym etc. Not all the staff can understand English well but they try their best to be of service. Thank you to the housekeeping, the restaurant staff at the breakfast buffet and at the reception. They were all very helpful.

I wished there was an entrance way to the hotel for vehicles to access. I had to go on to the main road to take a taxi which was a little challenging especially when i was checking out of the hotel with luggage and the slightly wet weather.

So much to like and praise! Location: Bang next to Exit A of Huaqiangbei station on Line 2 of the Shenzhen Metro. You come out of the exit, and on your immediate left you will see a Starbucks. Walk through and you will reach the elevators. The reception is on the 23rd floor. Room: very large and comfortable with two types of pillows. Large bathroom with high-quality toiletries and everything you might need for your stay including...well, you'll just have to see for yourself! Service: Everyone I interacted with was very polite and helpful. In particular, Jonathan at reception is an asset to the hotel. Speaks excellent English and goes out of his way to help. He gave me a room on the 32nd floor with a fabulous view. Thanks Jonathan! What else did I like? Wonderful breakfast, free afternoon tea, free noodles for supper. Ooh and don't miss the cute robots that deliver food to your room!

That I only stayed a day

I have stayed here twice before, and I will always recommend this hotel especially being close to the SEG electronics markets. There is a subway station and shopping mall very close to the entrance of the hotel which I found very convenient to connect with high speed rail line at Shenzhenbei. Line 2 to Civic then line 4 to Shenzhenbei to change to the high speed. Hotel is also good launching pad for areas like Coco Park and Dongmen walking street which are a Mecca for shopping and food. Being a landmark in it's own right it is very easy to find amongst the buzzing scooters and rush of people. The only thing I took away from this is the touts that hold small placards and loiter around the entrance to most buildings along the street peddling their counterfeit items to unsuspecting tourists.

- Well located in Huaqiang metro hub which gives direct access to different metro lines which take you to Cocopark, Domgmen, Convention and Exhibition Center, Opera House…. - many many restaurants and food choices around -hotel offers free-of-charge delicious night time noodle and fried rice for supper after 9 - the house keeping team (staff no. 4380) is very thorough in keeping our room clean; and the reception counter (such as Mr. Brian and other staff) are very helpful and speedy in arranging food delivery to our room by robot - hotel also prepare birthday decor in room and a small birthday present for my daughter

Some part of the carpet near is a stained. The room will look much cleaner if all stains are removed

This hotel is just amazing! The rooms are huge, and the staff is fantastic, especially Jonathan and Daphne! They were always there for us right away, and we could go to them with any questions. We’re super grateful to them! Every hotel needs a Jonathan and a Daphne. They were so polite and friendly, always checking in to see if we were okay or needed anything. Jonathan gave us some awesome restaurant recommendations – every single one was delicious! Daphne was a huge help with organizing our transfer to Hong Kong. We’re definitely staying here whenever we’re in Shenzhen. On our last day, we met Hannah, who was also really polite, helpful, and nice. The staff really influences how the hotel stay turns out and for us: it was perfect – just like the first time!

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Exceptional Service and a True Gem: Alyona at Huaqiang Plaza Hotel During our recent stay at the Huaqiang Plaza Hotel in Shenzhen, we were fortunate enough to experience the outstanding service provided by Alyona, the guest relations manager. From the moment we arrived, Alyona went above and beyond to ensure our stay was nothing short of seamless. Her dedication to assisting us was evident in every interaction, as she proactively anticipated our needs and provided invaluable recommendations. Alyona's warm personality and genuine care for her guests made us feel truly welcomed and valued throughout our stay.