I loved the nice, specious, comfortable high ceiling superior king room with large window overlooking the mountains on both sides of the hotel. Room was vcery clean and had everything in good working order. Even the windows curtains were working smoothly. Heat pump was quiet and setup to maintain minimum temperature to prevent freezing in case if you completely turned off. Pretty rare in today's world. Bravo!

I didn't like that the information about the unfinished Wildwood Nordic Spa facilities which is still in a beginning stages of construction. Very uncleared. Also the hotel of this level deserved much better restaurant with more enjoyable dinning experience.

I like that the check in and check out process are very swift and easy. The staff are friendly and accommodating especially when they helped with surprising our son with a birthday cake and candle. My sons loved the design and vibe of the hotel lobby, hallways and our room.

Maybe I was expecting that there will be a buffet breakfast because our family loves this. Nevertheless, the grab and go breakfast made it easier for us to prepare for check out. It could have been better as well if the room is a little bit bigger so my kids have more space to play around.

Location of the property is perfect. In and out of the freeway was a breeze. Room was not only comfortable but was surprisingly larger than my family and I expected. The layout of the room and property is great. The front desk staff was amazing. Shout out to Connie at the front desk for checking us in. She was patient, accommodating, friendly and kind.

The only knock I would give the hotel is the lack of a swimming pool. I know they are under construction with the Nordic Spa feature they are adding and we are excited to come back and stay here again in the near future.

Great hotel! Good atmosphere and friendly, helpful staff. Spacious rooms - great value for money at the time of the year I was traveling (February)

I did the whole trip alone without a car which works well if most of the activity are in Banff. For Canmore, public transport is not perfect for this location, but moving around without a car will get easier once the hotel adds rental bikes (I understood it will be in the summer of 2025)

The hotel seems brand new, very clean, with a nice sober decor, the fireplace in the lobby is a great idea, the room was large, clean and comfy, the staff was courteous and available, the location is accessible, great place to be!

Parking is limited…a bit of a struggle to make sure you’ll have spot, especially if you go out in the evening and come back past 10 pm, considering most of us will need a car while in Canmore, at least one parking spot should be guaranteed…, on site restaurant and bar is pretty good but closes at 9 pm and the selection of snacks and drinks past that hour is rather lacklustre,

The first impression of the hotel is very warm, welcoming, clean, and comfortable. It’s close enough to downtown that you can easily walk there, but you’re not in the middle of all the busy streets. The view around the hotel is amazing. When you walk in the lobby there’s a huge fireplace that creates such a comforting atmosphere. The staff are super friendly and accommodating. I had mentioned beforehand how we were celebrating a birthday and an anniversary and they took the effort to decorate the room which was so nice! I really liked the online check-in & check-out system, hassle-free. Our room was amazing. It was spacious, clean, comfortable and had great views. The bed was very comfortable and the bathroom was super nice. There’s a big tv in the room that worked seamlessly with chromecast, a nice coffee machine & kettle, and a mini fridge. It was quiet, and we could not hear our neighbouring guests. The restaurant, Rhythm & Howl, has a very creative menu with great food. We had dinner here for two nights and it was amazing. All in all, we really enjoyed our stay and we would definitely come back!

There is nothing we didn’t like. But it would be nice if the restaurant would offer a sit-down breakfast apart from the grab&go. That would really elevate the whole experience. It wasn’t a problem for us, as we went downtown Canmore for breakfast (Rocky Mountain Bagel Company) which is absolutely amazing!

New facilities, great restaurant, nice fireplace downstairs and boardgames.

The view and price, without a kitchen and laundry inside, aren't balanced. Across the highway are fully furnished apartments for the same price or less with better views and all amenities. Couldn't get Netflix to work without having to upload an app I didn't want. Noise from the highway too loud. Light bulb at the desk was cold white while the rest were the proper warm white. Restaurant is great but pricey; and there should be a continental breakfast. Small hot tub outdoors but I'm more upset by the nature they're tearing down to create the "spa/pool." Canmore must stay in nature and it's already getting way more visitors than nature can handle. If your company is covering the cost and you're here for just a couple of days: do it. If you're here longer, consider other options.

Although the Spa is under construction, I was happy to learn that there is a hot tub available. When we were there however, the jets were not working, but it was nice to have a moment to relax in spite of it. The room is beautiful. We didn't have much of a view but it was a quiet, nice place. It is feasible to walk downtown, it takes about 20 min.

For the price that you pay, you would expect to have a microwave in the room, which is not the case. You can however ask the front office to hear your meal for you, and you can ask for a plate/utensils from the restaurant.

This is the third time we've chosen MTN House for our stay in Canmore and I don't think we will choose to stay anywhere else now. The room sizes, ameneties (proper tea kettle as well as the coffee machine) and hotel facilities are perfect for us. This last stay was as a couple (giant Deluxe King room) so we got to make full use of the restaurant and bar which were great. Previous visits we've had the kids and the dog in tow and the pet friendly rooms are just as wonderful and the kids love the foyer area with the fireplace and comfy couches. I have no doubt we will be back again soon. A great hotel. Can't wait for the new spa facilities in 2025/26!

No complaints!

We had such an amazing stay at MTN House Basecamp in Canmore! The staff was super friendly and always happy to help. The rooms were modern, cozy, and spotless, with little details that made our stay extra comfortable. Waking up to those gorgeous mountain views every morning was the best! The location was perfect—just minutes from great trails, cute shops, and awesome restaurants and right next to Banff. It was the perfect spot to relax after a day of exploring. We’re already looking forward to our next stay!

none.