Right next to the rail line that runs for free through the central city. Good size rooms. Great for getting around. Restaurant has nice waitresses. Very accommodating. Staff generally very nice but the first person who booked us in very reluctant to honour a request that had already been okayed. Failed to give us the proper map which someone gave us the next day and failed to give us a letter from our tour operator which meant we missed some good advice about sightseeing. She was polite and perhaps she was new. Otherwise the hotel was great.

Right next to the rail line that runs for free through the central city. Its noisy until it stops. Not dreadful but a consistent rumble.

We only stayed one night (arrived late in the afternoon and left early the next morning) but was impressed with what I experienced. The staff at checkin were very professional and friendly. The bed was comfy, and the hotel is right near a metro stop for convienient travel. The hotel restaurant was also good.

Because the hotel is right near a metro stop you can hear the rumble of the tram, especially at night which might make it tricky for some people to sleep (not a problem for me luckily!). I didn't like the shower - it was a rainfall shower so not a lot of pressure, and the tap was difficult to operate (a small and stiff dial handle that was hard to use - anyone with dexterity or grip issues would probably struggle)

A modern, clean hotel with friendly staff. Good central location with everything within walking distance. The room was big, with a very comfortable bed. The coffee machine, fridge and microwave were a great wee bonus.

The swimming pool could do with a good clean. The pool tiles/walls haven’t had a scrub in a while and are grimy and greasy. Felt like unneeded a good scrub when I came out as I felt greasy from the water. Room wise the only downside was the noise from the C-train and the heater. The C-train you get used to but the heater is very loud but thankfully super fast so you didn’t have to put up with the noise very long.

The staff was very friendly and helpful, they also provided an upgrade option at a discounted price which made our stay all the more comfortable. The room was clean and very spacious and the location is perfect for exploring downtown Calgary. The swimming pool is large enough and opening hours are very long so it's easy to enjoy it even with a busy day schedule.

The kitchenette doesn't actually have anything for cooking, we expected a small stove but there's only a microwave and toaster so that was a bit disappointing.

The AC unit in my first room didn't work but the staff sent a lovely person up to fix it very quickly after i called them. Unfortunately that fix didn't hold but staff were able to move me to a larger room with great AC the next day. They were very responsive and friendly throughout. Also, other reviews mentioned the noise from the tram that stops right outside but it wasn't bothersome to me. I was on the 11th floor though so maybe that made a difference.

The AC units in the two rooms I was in were quite loud. I am a heavy sleeper and don't mind white noise so it wasn't a problem for me but if you are a light sleeper you might find that a challenge. On the whole though I would rather have loud AC than no AC.

I liked the location. The staff were great.

The bed was very uncomfortable. I could feel the springs while lying down. The bed is a big deal for me in hotels. They seemed to vacuum the carpet but I think the building is too old and there was that lingering smell from the carpet. There were stains in the sheets and ai wondered if it's because they are too old, or if they were not clean! I was not able to control the AC in the room and ended up covering with bathrobe. Why wasn't there a duve on the bed? I literally had half pillows!

We recently had the pleasure of staying at the Calgary Sandman Hotel, and it was an outstanding experience from start to finish. This hotel truly deserves a 10-star rating for its exceptional service, amenities, and overall guest satisfaction. Impeccable Service: From the moment we arrived, the staff was incredibly welcoming and attentive. Check-in was swift, and we were made to feel right at home. The front desk staff went above and beyond to accommodate my requests, ensuring a seamless and enjoyable stay. Comfortable and Clean Rooms: The room was spotless, spacious, and well-appointed with all the modern conveniences one could need. The bed was exceptionally comfortable, ensuring a great night's sleep. Housekeeping maintained the room impeccably throughout my stay, always ensuring we had everything we needed. Fantastic Amenities: The hotel offers a range of fantastic amenities that cater to both business and leisure travellers. The fitness centre is well-equipped, and the pool area is perfect for relaxation. The on-site restaurant served delicious meals, with a variety of options to suit all tastes. Convenient Location: The location of the Sandman Hotel is perfect for exploring Calgary. It's conveniently situated close to major attractions, shopping centres, and public transport, making it easy to get around the city. Whether you're in town for business or pleasure, the hotel's location is ideal. Value for Money: Given the high level of service, comfort, and amenities, the Calgary Sandman Hotel offers excellent value for money. It's clear that the management and staff take great pride in providing an outstanding guest experience. Our stay at the Calgary Sandman Hotel was nothing short of perfect. The combination of friendly service, comfortable accommodations, great amenities, and a convenient location makes it a top choice for anyone visiting Calgary. We highly recommend this hotel and look forward to staying here again in the future.

N/A

This superb hotel is a real hidden gem right in the middle of downtown Calgary. The location is perfect, access is very easy when arriving by car, and local amenities and tourist activities (eg Calgary Zoo) are well within easy reach. Dining locations are easy to reach and key sightseeing activities accessible without any issue. Service and friendliness from all staff is incredible - nothing is too much trouble and staff go out of their way to ensure every customer is so well looked after at every encounter. Highly recommend this hotel for any traveller looking for exemplary accommodation in Calgary. I will definitely stay here again on any future visit to Calgary.

Could not fault any of the services received at this Hotel. We have stayed in 26 different hotels etc over the past 9 weeks and Sandman Hotel Downtown Calgary ranks among the very best we have experienced.

The pool facilities are nice. The room was clean. Moxies on site is great and the train just outside is amazing for any downtown activities.

There was some things that could be fixed up better. For example in the bathroom where the pipes were coming out of the wall to the toilet, the fixture was not affixed to the wall. And the space between the shower and the doorframe could have been filled nicer. But these very small things did not detract from the cleanliness of the room. Just being nit-picky.

Good location, the rooms were clean, and the front staff were really friendly! We stayed here during the stampede and it was perfect for us.

The AC wasn’t working in our original room, but they kindly offered to upgrade us to one where the AC was working :) the AC unit is a little loud but that didn’t bother us - it might if you’re a light sleeper. The only con is the cleaning service - you need to put the sign outside your door before 10 am and they are very reluctant to come back later in the afternoon to clean the room.