Good location about 10 minute walk from tram and underground stops. About 25 minute walk from Stephensplatz. We were a family group of 3 adults and booked 2 double rooms. We actually had 2 mini apartments, each with a double room, sitting room with fridge and coffee machine and a bathroom. The accommodation was warm and comfortable. Beds were very comfortable. Shower worked well and there was plenty of hot water. The area was quiet. We were on the ground floor and heard no noise from outside or from other guests at all. There was some rumbling from trams but not loud enough to disturb us. I’ve read some reviews concerned the main doors aren’t locked at night. This really isn’t a problem because there was no sign at all of anyone coming in who shouldn’t be there. In fact, our impression of the whole inner city was one of law abiding people. We saw no one getting angry, no drunkenness. There is nothing to stop people skipping fares on public transport (I think they have ticket inspectors, but we didn’t see any). People are trusted to pay. We bought a ticket each on line. The staff were friendly. I spoke with a gentleman on the phone and the lady in reception on our day of arrival and they were both very helpful. Otherwise, we didn’t see any staff, though I’m sure they’d have been available if needed. They very kindly checked us in much earlier than advertised and we were able to leave our cases. This was really helpful.

There are 2 arched wooden doors to the property. The left hand one contains the reception, however there could do with being a sign on the door indicating this. The accommodation looks quite basic, a bit tatty even, but don’t be fooled as it’s actually better than it looks.

I originally booked 2 nights, but had to spontaneously extend my stay by a few days. My telephone consultation with the really friendly and courteous staff was great and uncomplicated. The room was clean and comfortable, towels were changed daily and the trash can was emptied daily. Late night check-in was possible without any problems via the key safe. The location was nice and relatively close to the center, Schwedenplatz is just a 10-minute walk away. A supermarket and a drugstore are just a 1-minute walk away. For solo travelers (especially women), the location in the side street can seem a bit dodgy if you're unsure. Otherwise, it was a nice, quiet neighborhood. All in all, a quiet, uncomplicated stay in a cozy small hotel.

For solo travelers, the side street location can seem a little dodgy if you're unsure. The fact that the main entrance is always open and the stairs are accessible to anyone, even at times when reception isn't manned, seemed a little unsafe. However, I didn't have any strange encounters or situations in the neighborhood, so this was not a big issue for me.

What I liked most about the accommodation was that our room was very large and spacious. The bathroom was comfortable and we had space to store our clothes. Our room included a bar to leave refreshments.

What I didn't like was that the accommodation was far from the main city but we could walk and take the train to all parts of the city.

Self check-in and self check-out, very convenient, especially when you're not very certain of your arrival times. The room was very spacious, with a safe and even a special corner to take care of your clothes, like hanging and ironint it.

Nothing, everything was good

Good location and easy to find. We stayed at room 5 which was very spacious and clean. Towels changed every day. Staff was helpful. The wifi had good reception.

Shower cabin was a bit small compared to the size of the bathroom and the shower head was not stable. Also tv was not working.

Near Train Station, accessible to all tourists spots. Friendly Staff. Very near to Supermarket and restaurants. Big rooms and big comfortable bed. Love the Espresso machine and electric Kettle. I really did have a good and comfortable stay.

Not soundproof. You can hear the noise from the other room or when somebody’s coming/going down the stairs.

the room was very big ! The position was also quite nice and close to the city center. We didn’t meet anyone from the staff but they were very efficient with the call service

Just a bit hard to find the entrance without the reception being open

Spacious room, good location, fridge, coffee and tea maker, enough towels, bathroom items, quite street, close to main street and metro

the furniture is little bit old and reception works just on working days an for couple of hours

It was a good location not too far from Vienna city centre. We used Uber to get into the city. The location was quite at night. Good supermarket less the a 3 minute walk.

There wasn't a kitchen area in the property. Only coffee/tea facilities were available. This is a location where eating out is the only option.

A huge place for 2 people, in the most calm district, 20 minutes from the center. Great breakfast: included eggs, meat, vegetables and season fruits, orange juice and coffee. Everything we needed for a short stay but it’s a convenient place for staying for a longer period